• Database error in search

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #49431  by openkm_user
 
Hi,

When we search for both folder and document (on Advanced Search), it takes a lot of time to load and returns the following error,

Capture.JPG
Capture.JPG (19.82 KiB) Viewed 2719 times

The search term is actually in folder only, but we selected both Folder and Document in Advanced Search,

Capture1.JPG
Capture1.JPG (16.08 KiB) Viewed 2719 times
It usually returns the result that matches but now it shows above error, please explain why?
 #49442  by jllort
 
If you check only the folder the error also happens?
 #49443  by openkm_user
 
No error if only Folder is checked, it happens only when both Document and Folder are selected.

Earlier it worked (didn't show this error) when both are selected, it returns data from wherever results are available.
 #49447  by jllort
 
Can you capture the complete error from catalina.log and share here.

In case you check only documents it does happens, confirm this point?

From the screenshot seems the error is caused by Email. Did you have categories in your system? and documents assigned to categories?

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