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[SOLVED] OKMHotFolder not working on Windows 7

PostPosted:Tue Sep 03, 2019 7:07 am
by gr8trthn
Hi All,

I am using 6.3.8 Community Edition.

Since the Scanner Tool (for now, hoping it would be soon) is not able to merge pdfs. I opted to use the OKMHotFolder for us to upload a file to the OKM Server.

A few things I noticed about the HotFolder installer:

1. I have downloaded the zip file that contained the OKMHotFolder 1.0 version installer and it seems that it contained a different installation file as
it is named as "OKMHotFolder-ce-1.0" but the contents are different, the installer folder is named as "OKMHotFolder-pro-1.0". I am not sure whether the installer is for pro or ce version? (indicated in the first red box on the screenshot below).

2. I have a screenshot below of the error whenever I am installing the OKMHotFolder 1.0 on my machine.

Image

Would there be anyone that uses the OKMHotFolder 3.0 version? Can I get a copy for us to use?

Thanks in advance.

Re: [SOLVED] OKMHotFolder not working on Windows 7

PostPosted:Tue Sep 03, 2019 7:20 am
by gr8trthn
Hi All,

I seem to have resolved the issue by myself. I am not sure whether its an acceptable fix though.

I created a "C:\OpenKM" folder containing a blank log file named "OKMHotFolder_installer.log".

I then I restarted the installer and now it works finally.

I hope this helps others that will have the same problem in the future.

Shoutout to the administrators of this forum,

When would you have an installer for the OKMHotFolder version 3.0 version up for use for those who are using the community edition? Is it possible?

Just asking :)

Thanks.

Re: [SOLVED] OKMHotFolder not working on Windows 7

PostPosted:Wed Sep 04, 2019 9:32 pm
by jllort
OKMHotfolder-pro version should not be used with the community edition. The reason is web services. Version 3.x has been build to work with OpenKM version 7 web services, version 2.x with OpenKM 6.4 and community version 1.x with the community edition.

You should follow the description in this table: https://docs.openkm.com/kcenter/view/hot-folder-tool/

Re: [SOLVED] OKMHotFolder not working on Windows 7

PostPosted:Thu Sep 05, 2019 12:27 pm
by pherrera
Hi,

The .zip of the web is already modified, and I also share a new compilation of the OKMHotFolder that corrects the error when installing.
Download here.

Re: [SOLVED] OKMHotFolder not working on Windows 7

PostPosted:Mon Sep 23, 2019 9:39 am
by openkm_user
Shows following error while trying to install in a Windows 10 machine,

Capture.JPG
Capture.JPG (36.56 KiB) Viewed 3590 times

Re: [SOLVED] OKMHotFolder not working on Windows 7

PostPosted:Wed Sep 25, 2019 9:04 pm
by pherrera
Hi,

Please try the installer of OKMHoFolder version1.1.
You can download it from the follower link:
https://docs.openkm.com/kcenter/view/ho ... patibility
or directly:
http://download.openkm.com/okm/com/hotf ... ce-1.1.zip

I wait for your comments, greetings.

Re: [SOLVED] OKMHotFolder not working on Windows 7

PostPosted:Wed Jun 17, 2020 4:48 pm
by HugoHiasl
I had the same issue and was asking here for help.

Meanwhile I realized that I just needed to run the installer as "Administrator". Being an administrator and running without elevated privileges did not work.

Maybe that helps other people with same issue.

Re: [SOLVED] OKMHotFolder not working on Windows 7

PostPosted:Fri Jun 19, 2020 3:45 pm
by pherrera
Hi,

It is recommended to check the version of OpenKM or according to the version to update which version of a certain OpenKM tool is compatible.
https://docs.openkm.com/kcenter/view/ho ... patibility

Effectively this application must be run as administrator as it listens for file system change notifications.
https://docs.openkm.com/kcenter/view/ho ... ments.html