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Error uploading documents

https://forum.openkm.com/viewtopic.php?t=22572

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Error uploading documents

PostPosted:Tue Jul 16, 2019 6:12 pm
by DrydenK
Hi,

I'm having an issue uploading documents to my OpenKM installation. When I try to replace an existing document, I get an error message saying the following:
C:\fakepath\<document name>: Document already exists

When this happens, no errors appear in catalina.out.

When I try to upload a new file, I'm getting the following error:
OKM-015006(getProcessDefinitionForms): OKM-015006

null

In Catalina.out I get a large error log (attached at the end of the message).

Does somebody know what could be happening?

Tks,

Roberto


Installation details:
OS: Ubuntu 18.4_x64
Xen-Citrix VM with 6 CPUs and 4GB RAM
150GB disk space
OpenKM Community version 6.3.7

Tomcat: Catalina.out error:
Code: Select all
2019-07-16 14:55:50,734 [ajp-nio-127.0.0.1-8009-exec-20] INFO  c.o.vernum.VersionNumerationFactory - VersionNumerationAdapter: com.openkm.vernum.MajorMinorVersionNumerationAdapter
2019-07-16 14:55:51,590 [ajp-nio-127.0.0.1-8009-exec-23] ERROR c.o.servlet.frontend.WorkflowServlet - null
java.lang.NullPointerException: null
        at com.openkm.module.common.CommonWorkflowModule.getProcessDefinitionForms(CommonWorkflowModule.java:217) ~[classes/:6.3.7]
        at com.openkm.module.db.DbWorkflowModule.getProcessDefinitionForms(DbWorkflowModule.java:175) ~[classes/:6.3.7]
        at com.openkm.api.OKMWorkflow.getProcessDefinitionForms(OKMWorkflow.java:98) ~[classes/:6.3.7]
        at com.openkm.servlet.frontend.WorkflowServlet.getProcessDefinitionFormsByName(WorkflowServlet.java:222) ~[classes/:6.3.7]
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:1.8.0_212]
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[na:1.8.0_212]
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.8.0_212]
        at java.lang.reflect.Method.invoke(Method.java:498) ~[na:1.8.0_212]
        at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:587) [gwt-servlet-2.8.2.jar:na]
        at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:333) [gwt-servlet-2.8.2.jar:na]
        at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:303) [gwt-servlet-2.8.2.jar:na]
        at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:373) [gwt-servlet-2.8.2.jar:na]
        at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62) [gwt-servlet-2.8.2.jar:na]
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:661) [servlet-api.jar:na]
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:na]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:154) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:50) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160) [spring-security-web-3.2.10.RELEASE.jar:na]
        at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
        at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260) [spring-web-3.2.18.RELEASE.jar:3.2.18.RELEASE]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.24]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) [catalina.jar:8.5.24]
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) [catalina.jar:8.5.24]
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) [catalina.jar:8.5.24]
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) [catalina.jar:8.5.24]
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) [catalina.jar:8.5.24]
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) [catalina.jar:8.5.24]
        at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:486) [tomcat-coyote.jar:8.5.24]
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat-coyote.jar:8.5.24]
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) [tomcat-coyote.jar:8.5.24]
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459) [tomcat-coyote.jar:8.5.24]
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.24]
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [na:1.8.0_212]
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [na:1.8.0_212]
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.24]
        at java.lang.Thread.run(Thread.java:748) [na:1.8.0_212]

Re: Error uploading documents

PostPosted:Tue Jul 16, 2019 6:56 pm
by DrydenK
Just an additional note: If I upload the same file using the 'OpenKM Digital Signature Client', the file gets uploaded without any problems.

Re: Error uploading documents

PostPosted:Wed Jul 17, 2019 10:38 am
by DrydenK
Additional note: Update OpenKM to 6.3.8 (currently the latest available version) did not solve the problem.

Re: Error uploading documents

PostPosted:Wed Jul 17, 2019 10:53 am
by DrydenK
Sorry,
I've looked again and I think this is not the proper place to post this. I will re-post it in the "installation" area of the forum.

sorry,

Roberto

Re: Error uploading documents

PostPosted:Fri Jul 19, 2019 6:20 pm
by jllort
The problem is that you should edit the document for uploading then a new version. Edit lock the document for being updated by a single user if you upload a document with the same name without previously edit must fail. The digital signature client in the background are doing the two actions, first edit then update the document.

Re: Error uploading documents

PostPosted:Fri Jul 19, 2019 7:02 pm
by DrydenK
jllort wrote: ↑Fri Jul 19, 2019 6:20 pm The problem is that you should edit the document for uploading then a new version. Edit lock the document for being updated by a single user if you upload a document with the same name without previously edit must fail. The digital signature client in the background are doing the two actions, first edit then update the document.
Actually, replacing the file, checking-it out first, did work properly. Thanks.

Now, the other problem remains. When I upload a new file, I get the "OKM-015006(getProcessDefinitionForms): OKM-015006" error message. The odd part is that, despite getting an error, the file is properly uploaded.

Roberto Greiner

Re: Error uploading documents

PostPosted:Sun Jul 21, 2019 6:13 pm
by jllort
Seems the problem comes by workflow ( might be it does not exist and you have still in the profile ? run workflow automatically when a document is uploaded )
Code: Select all
java.lang.NullPointerException: null
at com.openkm.module.common.CommonWorkflowModule.getProcessDefinitionForms(CommonWorkflowModule.java:217) ~[classes/:6.3.7]
at com.openkm.module.db.DbWorkflowModule.getProcessDefinitionForms(DbWorkflowModule.java:175) ~[classes/:6.3.7]

Re: Error uploading documents

PostPosted:Mon Jul 22, 2019 2:22 pm
by DrydenK
jllort wrote: ↑Sun Jul 21, 2019 6:13 pm Seems the problem comes by workflow ( might be it does not exist and you have still in the profile ? run workflow automatically when a document is uploaded )
Indeed we had a few workflows, for test purposes, but they were all deleted. I've searched but couldn't find where this workflow is being started. Could you point me to the document where I could find where this would be set?

Tks,

Roberto

Re: Error uploading documents

PostPosted:Thu Jul 25, 2019 8:26 am
by pavila
Deployed workflows are listed at Administration > Workflows. If you see an empty list, then there is no deployed workflows or something weird is happening.

Regards.

Re: Error uploading documents

PostPosted:Thu Aug 08, 2019 2:25 pm
by DrydenK
pavila wrote: ↑Thu Jul 25, 2019 8:26 am Deployed workflows are listed at Administration > Workflows. If you see an empty list, then there is no deployed workflows or something weird is happening.

Regards.
That's exactly my problem: There is nothing in the workflows screen....

Tks,

Roberto
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