• Solved: Working application, suddenly can't login into CE OpenKM

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #47973  by silverspr
 
HI jllort
Suddenly I can't login to OpenKM with any of my users. I checked the OKM_USER table in the database, no rows are returned! Presuming I chose the right table, this is odd!!! I haven't done anything!!

Not sure how to fix this on the back end, is there a way? Tried rolling back the server OpenKM sits on, didn't make a difference.
Can't wait to see what you have to say :)

Fortunately I have backup of the repository if I have to reinstall.

TIA

Update:
Was able to restore the OpenKM mysql database from a backup. All working now.

Its just weird it was corrupted or something....never thought I'd use that mysql backup, one never knows!
 #47987  by jllort
 
Was only OKM_USER table empty? did you check another tables like OKM_NODE_BASE ?
I suspect you changed OpenKM.cfg value from none to create and the repository has been created again, it is the only explanation.

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.