• Cannot start OpenKM after server restart

  • We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #47292  by f_behshti
 
Hi all,
I have installed Openkm6.3.2 community version and all things work fine for a few months. but for empty memory space in server, I delete all files in /tomcat/logs and after reboot the server I see that application does not launch! tomcat start but application not launch. What can be the cause of this problem?

Please guide me that how can I fix this issue.

Thanks
 #47297  by f_behshti
 
lnovoa wrote: Mon Jan 21, 2019 9:10 am Hi,

You would have to go through the log file to see what happens.
Hi lnovoa,
thanks for your reply
All log files is empty only catalina.out file shows this message:
Code: Select all
java.lang.ClassNotFoundException: org.apache.catalina.startup.Catalina
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at org.apache.catalina.startup.Bootstrap.init(Bootstrap.java:235)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:425)
java.lang.ClassNotFoundException: org.apache.catalina.startup.Catalina
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at org.apache.catalina.startup.Bootstrap.init(Bootstrap.java:235)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:425)
java.lang.ClassNotFoundException: org.apache.catalina.startup.Catalina
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at org.apache.catalina.startup.Bootstrap.init(Bootstrap.java:235)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:425)
java.lang.ClassNotFoundException: org.apache.catalina.startup.Catalina
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at org.apache.catalina.startup.Bootstrap.init(Bootstrap.java:235)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:425)
java.lang.ClassNotFoundException: org.apache.catalina.startup.Catalina
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at org.apache.catalina.startup.Bootstrap.init(Bootstrap.java:235)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:425)
java.lang.ClassNotFoundException: org.apache.catalina.startup.Catalina
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at org.apache.catalina.startup.Bootstrap.init(Bootstrap.java:235)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:425)
In addition, when service tomcat start show this message :
Existing PID file found during start removing/cleaning stale PID file.
and when service tomcat stop show this message :
stopping TomcatPID file found but no matching process was found. stop aborted
 #47305  by f_behshti
 
lnovoa wrote: Mon Jan 21, 2019 5:13 pm Try doing:
Code: Select all
$ /etc/init.d/tomcat start   (or stop)
thanks for your reply, I execute this command but get that error (topping TomcatPID file found but no matching process was found. stop aborted) again :|
 #47341  by jllort
 
Did you execute as root user ? or with "sudo /etc/init.d/openkm start"

I do not know if you registered the services as tomcat or openkm. In the past the installer create a service named tomcat, but in the last version of the installer, we use openkm as the service name.

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.