Problems with Russian language

We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules
Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
Post Reply
Stas
Fresh Boarder
Fresh Boarder
Posts: 8
Joined: Wed Sep 26, 2018 2:37 pm

Problems with Russian language

Post by Stas » Wed Sep 26, 2018 2:39 pm

Hello! I installed OpenKM on the server and during the testing of this system I found that in some cases It does not support Russian language, as, for example, when viewing Preview. Help please, that can be done in this case?
Attachments
3.png

jllort
Moderator
Moderator
Posts: 10314
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
Contact:

Re: Problems with Russian language

Post by jllort » Wed Sep 26, 2018 6:22 pm

About language translation take a look here https://docs.openkm.com/kcenter/view/ok ... tions.html and here https://docs.openkm.com/kcenter/view/ok ... anslations

About the error shown in the screen seems is not able to found the document, what database did you use? did you configured as utf-8 because we have users with languages like chinesse, japanese, persa, etc... and they do not have any problem on it. Anyway it does not seems database error it seems URL codification error in the preview.

Confirm that you are using version 6.3.6 ( can you share here into zip file one of these files what are raising the error and I will test in one of our dev environment ).

Stas
Fresh Boarder
Fresh Boarder
Posts: 8
Joined: Wed Sep 26, 2018 2:37 pm

Re: Problems with Russian language

Post by Stas » Mon Oct 01, 2018 8:29 am

Thank you for reply!
1) OpenKM version: 6.3.6 (build: 87d181f)
2) Database MySQL,
default collation ut8_bin, default characterset: utf8, installation file: mysql-installer-community-5.7.23.0

Stas
Fresh Boarder
Fresh Boarder
Posts: 8
Joined: Wed Sep 26, 2018 2:37 pm

Re: Problems with Russian language

Post by Stas » Mon Oct 01, 2018 8:29 am

Thank you for reply!
1) OpenKM version: 6.3.6 (build: 87d181f)
2) Database MySQL,
default collation ut8_bin, default characterset: utf8, installation file: mysql-installer-community-5.7.23.0

Stas
Fresh Boarder
Fresh Boarder
Posts: 8
Joined: Wed Sep 26, 2018 2:37 pm

Re: Problems with Russian language

Post by Stas » Mon Oct 01, 2018 8:32 am

Thank you for reply!
1) OpenKM version: 6.3.6 (build: 87d181f)
2) Database MySQL:
default collation ut8_bin, default characterset: utf8,
installation file: mysql-installer-community-5.7.23.0
3) The file to check is a standard file with the name of the Russian characters: "Тест.txt"

Stas
Fresh Boarder
Fresh Boarder
Posts: 8
Joined: Wed Sep 26, 2018 2:37 pm

Re: Problems with Russian language

Post by Stas » Mon Oct 01, 2018 8:42 am

Below are attached pictures with problems in different browsers: Internet Explorer and Microsoft Edge.
Attachments
Error in Internet Explorer.png
Error in Microsoft Edge.png

jllort
Moderator
Moderator
Posts: 10314
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
Contact:

Re: Problems with Russian language

Post by jllort » Tue Oct 02, 2018 3:09 pm

The error indicate the document does not exists, if you go to administration > tools > repository checker and execute repository checker tool, evrything is ok under okm:root ?
You can download the files without anyt throuble ?

I suggest chrome or firefox, basically any browser not related with Microsoft.

Stas
Fresh Boarder
Fresh Boarder
Posts: 8
Joined: Wed Sep 26, 2018 2:37 pm

Re: Problems with Russian language

Post by Stas » Wed Oct 03, 2018 11:00 am

1) I checked the repository and got the result:
Calculate number of nodes
Documents: 2
Folders: 5
Checking repository integrity
(50%)
/okm:root/?????????/??????????? ???????????? PROJEQTOR_1.docx -> Checksum failure for node '685759b9-8558-4d64-bb6f-c4e08d873ea9' and version '1.0'
(100%)
/okm:root/?????????/????.txt -> Checksum failure for node '4e240b8a-2990-43f7-b5e3-9d72af6b42f6' and version '1.0'
Repository check completed!

2) There is no error loading the file.

3) Using the Chrome browser did not solve the problem.

jllort
Moderator
Moderator
Posts: 10314
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
Contact:

Re: Problems with Russian language

Post by jllort » Thu Oct 04, 2018 8:46 pm

Under what OS you have installed OpenKM ?
You are using the tomcat what comes with OpenKM or you changed by your own?
What is the value of the parameter tomcat.connector.uri.encoding ( Administration > configuration parameters ) ?

Stas
Fresh Boarder
Fresh Boarder
Posts: 8
Joined: Wed Sep 26, 2018 2:37 pm

Re: Problems with Russian language

Post by Stas » Fri Oct 12, 2018 8:03 am

1) OS for OpenKM is Windows 10;
2) Tomcat-8.5.24 from standart installation;
3) tomcat.connector.uri.encoding = ISO-8859-1

jllort
Moderator
Moderator
Posts: 10314
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
Contact:

Re: Problems with Russian language

Post by jllort » Sat Oct 13, 2018 10:01 am

Is possible you prepare some folder in the repository with some files into and then export as zip to be shared here ( OpenKM export as zip )?
Also, create a zip from your file system. Finally, share with us these files from here and we'll test them.

Stas
Fresh Boarder
Fresh Boarder
Posts: 8
Joined: Wed Sep 26, 2018 2:37 pm

Re: Problems with Russian language

Post by Stas » Fri Oct 19, 2018 1:23 pm

Good day! I tried to install OpenKM on another OS-Windows Server 2012 instead of Windows 10, but the error remained the same.

jllort
Moderator
Moderator
Posts: 10314
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
Contact:

Re: Problems with Russian language

Post by jllort » Sat Oct 20, 2018 10:23 am

Share with us some rar file with sample document into to test from our side.

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests