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Error when previewing *.docx

We tried to make OpenKM as intuitive as possible, but an advice is always welcome.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
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Error when previewing *.docx

 #44510  by dferguson
 
I am getting an error when trying to preview a office document.
Code: Select all
2017-08-09 09:28:50,924 [http-bio-0.0.0.0-8080-exec-8] [] ERROR c.o.s.frontend.ConverterServlet - Error in application/vnd.openxmlformats-officedocument.wordprocessingml.document to PDF conversion
com.openkm.core.ConversionException: Error in application/vnd.openxmlformats-officedocument.wordprocessingml.document to PDF conversion
	at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:293) ~[DocConverter.class:na]
	at com.openkm.servlet.frontend.ConverterServlet.toPDF(ConverterServlet.java:243) ~[ConverterServlet.class:na]
	at com.openkm.servlet.frontend.ConverterServlet.toSWF(ConverterServlet.java:299) ~[ConverterServlet.class:na]
	at com.openkm.servlet.frontend.ConverterServlet.service(ConverterServlet.java:133) ~[ConverterServlet.class:na]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) [servlet-api.jar:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) [catalina.jar:7.0.61]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.61]
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat7-websocket.jar:7.0.61]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) [catalina.jar:7.0.61]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.61]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:154) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:50) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-3.2.8.RELEASE.jar:3.2.8.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160) [spring-security-web-3.2.3.RELEASE.jar:3.2.3.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343) [spring-web-3.2.8.RELEASE.jar:3.2.8.RELEASE]
	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260) [spring-web-3.2.8.RELEASE.jar:3.2.8.RELEASE]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) [catalina.jar:7.0.61]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) [catalina.jar:7.0.61]
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) [catalina.jar:7.0.61]
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) [catalina.jar:7.0.61]
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) [catalina.jar:7.0.61]
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) [catalina.jar:7.0.61]
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) [catalina.jar:7.0.61]
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950) [catalina.jar:7.0.61]
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) [catalina.jar:7.0.61]
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423) [catalina.jar:7.0.61]
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079) [tomcat-coyote.jar:7.0.61]
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620) [tomcat-coyote.jar:7.0.61]
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318) [tomcat-coyote.jar:7.0.61]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [na:1.8.0_144]
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [na:1.8.0_144]
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-coyote.jar:7.0.61]
	at java.lang.Thread.run(Thread.java:748) [na:1.8.0_144]
Caused by: java.lang.IllegalStateException: this OfficeManager is currently stopped
	at org.artofsolving.jodconverter.office.ProcessPoolOfficeManager.execute(ProcessPoolOfficeManager.java:70) ~[jodconverter-core-3.0-beta-4.jar:na]
	at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:78) ~[jodconverter-core-3.0-beta-4.jar:na]
	at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:69) ~[jodconverter-core-3.0-beta-4.jar:na]
	at com.openkm.util.DocConverter.convert(DocConverter.java:236) ~[DocConverter.class:na]
	at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:290) ~[DocConverter.class:na]
	... 51 common frames omitted
I have two instances of openkm running on two different machines both in Ubunut. One is used for development purposes and the other is the actual deployment. The first one I deployed for development previews office documents just fine. I have check my configuration files and both seem to setup correctly.

Re: Error when previewing *.docx

 #44528  by jllort
 
Is not required, I think you had another kind of error and after restarting or similar the soffice service has started correctly. When you start OpenKM there's also started the soffice service. If the soffice service is not started ( OpenKM does it ), then the conversion from xls, doc, docx etc... to pdf will fails. At the end of OpenKM starting ( take a look at catalina.log file ) there's information about open office / libre office service starting. If there's some problem you should see from there.

Re: Error when previewing *.docx

 #44570  by dferguson
 
I am still having this issue, but only on selected documents.

Restarted tomcat service
Code: Select all
Aug 22, 2017 10:00:48 AM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: :/home/openkm/tomcat-7.0.61/lib/sigar:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib
Aug 22, 2017 10:00:49 AM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["http-bio-0.0.0.0-8080"]
Aug 22, 2017 10:00:49 AM org.apache.coyote.AbstractProtocol init
SEVERE: Failed to initialize end point associated with ProtocolHandler ["http-bio-0.0.0.0-8080"]
java.net.BindException: Address already in use (Bind failed) /0.0.0.0:8080
	at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:413)
	at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:649)
	at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:434)
	at org.apache.coyote.http11.AbstractHttp11JsseProtocol.init(AbstractHttp11JsseProtocol.java:119)
	at org.apache.catalina.connector.Connector.initInternal(Connector.java:978)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:821)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:638)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)
Caused by: java.net.BindException: Address already in use (Bind failed)
	at java.net.PlainSocketImpl.socketBind(Native Method)
	at java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:387)
	at java.net.ServerSocket.bind(ServerSocket.java:375)
	at java.net.ServerSocket.<init>(ServerSocket.java:237)
	at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFactory.java:55)
	at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:403)
	... 17 more

Aug 22, 2017 10:00:49 AM org.apache.catalina.core.StandardService initInternal
SEVERE: Failed to initialize connector [Connector[HTTP/1.1-8080]]
org.apache.catalina.LifecycleException: Failed to initialize component [Connector[HTTP/1.1-8080]]
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:106)
	at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:821)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:638)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)
Caused by: org.apache.catalina.LifecycleException: Protocol handler initialization failed
	at org.apache.catalina.connector.Connector.initInternal(Connector.java:980)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	... 12 more
Caused by: java.net.BindException: Address already in use (Bind failed) /0.0.0.0:8080
	at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:413)
	at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:649)
	at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:434)
	at org.apache.coyote.http11.AbstractHttp11JsseProtocol.init(AbstractHttp11JsseProtocol.java:119)
	at org.apache.catalina.connector.Connector.initInternal(Connector.java:978)
	... 13 more
Caused by: java.net.BindException: Address already in use (Bind failed)
	at java.net.PlainSocketImpl.socketBind(Native Method)
	at java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:387)
	at java.net.ServerSocket.bind(ServerSocket.java:375)
	at java.net.ServerSocket.<init>(ServerSocket.java:237)
	at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFactory.java:55)
	at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:403)
	... 17 more

Aug 22, 2017 10:00:49 AM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["ajp-bio-127.0.0.1-8009"]
Aug 22, 2017 10:00:49 AM org.apache.coyote.AbstractProtocol init
SEVERE: Failed to initialize end point associated with ProtocolHandler ["ajp-bio-127.0.0.1-8009"]
java.net.BindException: Address already in use (Bind failed) /127.0.0.1:8009
	at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:413)
	at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:649)
	at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:434)
	at org.apache.catalina.connector.Connector.initInternal(Connector.java:978)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:821)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:638)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)
Caused by: java.net.BindException: Address already in use (Bind failed)
	at java.net.PlainSocketImpl.socketBind(Native Method)
	at java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:387)
	at java.net.ServerSocket.bind(ServerSocket.java:375)
	at java.net.ServerSocket.<init>(ServerSocket.java:237)
	at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFactory.java:55)
	at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:403)
	... 16 more

Aug 22, 2017 10:00:49 AM org.apache.catalina.core.StandardService initInternal
SEVERE: Failed to initialize connector [Connector[AJP/1.3-8009]]
org.apache.catalina.LifecycleException: Failed to initialize component [Connector[AJP/1.3-8009]]
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:106)
	at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:821)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:638)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)
Caused by: org.apache.catalina.LifecycleException: Protocol handler initialization failed
	at org.apache.catalina.connector.Connector.initInternal(Connector.java:980)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:102)
	... 12 more
Caused by: java.net.BindException: Address already in use (Bind failed) /127.0.0.1:8009
	at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:413)
	at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:649)
	at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:434)
	at org.apache.catalina.connector.Connector.initInternal(Connector.java:978)
	... 13 more
Caused by: java.net.BindException: Address already in use (Bind failed)
	at java.net.PlainSocketImpl.socketBind(Native Method)
	at java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:387)
	at java.net.ServerSocket.bind(ServerSocket.java:375)
	at java.net.ServerSocket.<init>(ServerSocket.java:237)
	at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFactory.java:55)
	at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:403)
	... 16 more

Aug 22, 2017 10:00:49 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 1713 ms
Aug 22, 2017 10:00:49 AM org.apache.catalina.core.StandardService startInternal
INFO: Starting service Catalina
Aug 22, 2017 10:00:49 AM org.apache.catalina.core.StandardEngine startInternal
INFO: Starting Servlet Engine: Apache Tomcat/7.0.61
Aug 22, 2017 10:00:49 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive /home/openkm/tomcat-7.0.61/webapps/OpenKM.war
Aug 22, 2017 10:00:49 AM org.apache.catalina.loader.WebappClassLoader validateJarFile
INFO: validateJarFile(/home/openkm/tomcat-7.0.61/webapps/OpenKM/WEB-INF/lib/servlet-api-2.5-20081211.jar) - jar not loaded. See Servlet Spec 3.0, section 10.7.2. Offending class: javax/servlet/Servlet.class
Aug 22, 2017 10:00:49 AM org.apache.catalina.loader.WebappClassLoader validateJarFile
INFO: validateJarFile(/home/openkm/tomcat-7.0.61/webapps/OpenKM/WEB-INF/lib/servlet-api-6.0.36.jar) - jar not loaded. See Servlet Spec 3.0, section 10.7.2. Offending class: javax/servlet/Servlet.class
Aug 22, 2017 10:01:15 AM org.artofsolving.jodconverter.office.ProcessPoolOfficeManager <init>
INFO: ProcessManager implementation is SigarProcessManager
Aug 22, 2017 10:01:15 AM org.artofsolving.jodconverter.office.OfficeProcess start
INFO: starting process with acceptString 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1' and profileDir '/home/openkm/tomcat-7.0.61/temp/.jodconverter_socket_host-127.0.0.1_port-2002'
Aug 22, 2017 10:01:15 AM org.artofsolving.jodconverter.office.OfficeProcess start
INFO: started process; pid = 20600
Aug 22, 2017 10:01:21 AM org.artofsolving.jodconverter.office.ManagedOfficeProcess$6 attempt
WARNING: office process died with exit code 81; restarting it
Aug 22, 2017 10:01:21 AM org.artofsolving.jodconverter.office.OfficeProcess start
INFO: starting process with acceptString 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1' and profileDir '/home/openkm/tomcat-7.0.61/temp/.jodconverter_socket_host-127.0.0.1_port-2002'
Aug 22, 2017 10:01:21 AM org.artofsolving.jodconverter.office.OfficeProcess start
INFO: started process; pid = 20609
Aug 22, 2017 10:01:22 AM org.artofsolving.jodconverter.office.OfficeConnection connect
INFO: connected: 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1'
Aug 22, 2017 10:01:22 AM net.xeoh.plugins.base.impl.classpath.loader.FileLoader loadFrom
WARNING: Supplied path does not exist. Unable to add plugins from there.
Aug 22, 2017 10:01:22 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deployment of web application archive /home/openkm/tomcat-7.0.61/webapps/OpenKM.war has finished in 32,745 ms
Aug 22, 2017 10:01:22 AM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory /home/openkm/tomcat-7.0.61/webapps/ROOT
Aug 22, 2017 10:01:23 AM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory /home/openkm/tomcat-7.0.61/webapps/ROOT has finished in 1,233 ms
Aug 22, 2017 10:01:23 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 34237 ms
Aug 22, 2017 10:01:23 AM org.apache.catalina.core.StandardServer await
SEVERE: StandardServer.await: create[localhost:8005]: 
java.net.BindException: Address already in use (Bind failed)
	at java.net.PlainSocketImpl.socketBind(Native Method)
	at java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:387)
	at java.net.ServerSocket.bind(ServerSocket.java:375)
	at java.net.ServerSocket.<init>(ServerSocket.java:237)
	at org.apache.catalina.core.StandardServer.await(StandardServer.java:427)
	at org.apache.catalina.startup.Catalina.await(Catalina.java:777)
	at org.apache.catalina.startup.Catalina.start(Catalina.java:723)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:321)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:455)

Aug 22, 2017 10:01:23 AM org.apache.coyote.AbstractProtocol pause
INFO: Pausing ProtocolHandler ["http-bio-0.0.0.0-8080"]
Aug 22, 2017 10:01:23 AM org.apache.coyote.AbstractProtocol pause
INFO: Pausing ProtocolHandler ["ajp-bio-127.0.0.1-8009"]
Aug 22, 2017 10:01:23 AM org.apache.catalina.core.StandardService stopInternal
INFO: Stopping service Catalina
Aug 22, 2017 10:01:23 AM org.artofsolving.jodconverter.office.ProcessPoolOfficeManager stop
INFO: stopping
Aug 22, 2017 10:01:23 AM org.artofsolving.jodconverter.office.OfficeConnection$1 disposing
INFO: disconnected: 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1'
Aug 22, 2017 10:01:23 AM org.artofsolving.jodconverter.office.ManagedOfficeProcess doEnsureProcessExited
INFO: process exited with code 0
Aug 22, 2017 10:01:23 AM org.artofsolving.jodconverter.office.ProcessPoolOfficeManager stop
INFO: stopped
Aug 22, 2017 10:01:23 AM org.apache.catalina.loader.WebappClassLoader clearReferencesThreads
SEVERE: The web application [/OpenKM] appears to have started a thread named [Abandoned connection cleanup thread] but has failed to stop it. This is very likely to create a memory leak.
Aug 22, 2017 10:01:23 AM org.apache.catalina.loader.WebappClassLoader clearReferencesThreads
SEVERE: The web application [/OpenKM] appears to have started a thread named [OfficeProcessThread-0] but has failed to stop it. This is very likely to create a memory leak.
Aug 22, 2017 10:01:23 AM org.apache.catalina.loader.WebappClassLoader checkThreadLocalMapForLeaks
SEVERE: The web application [/OpenKM] created a ThreadLocal with key of type [java.lang.ThreadLocal] (value [java.lang.ThreadLocal@9271cb9]) and a value of type [org.springframework.security.core.context.SecurityContextImpl] (value [org.springframework.security.core.context.SecurityContextImpl@ffffffff: Null authentication]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
Aug 22, 2017 10:01:23 AM org.apache.catalina.loader.WebappClassLoader checkThreadLocalMapForLeaks
SEVERE: The web application [/OpenKM] created a ThreadLocal with key of type [com.sun.xml.bind.v2.ClassFactory$1] (value [com.sun.xml.bind.v2.ClassFactory$1@4cb2a0d8]) and a value of type [java.util.WeakHashMap] (value [{class javax.xml.bind.annotation.W3CDomHandler=java.lang.ref.WeakReference@7145baea}]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
Aug 22, 2017 10:01:24 AM org.apache.coyote.AbstractProtocol stop
INFO: Stopping ProtocolHandler ["http-bio-0.0.0.0-8080"]
Aug 22, 2017 10:01:24 AM org.apache.coyote.AbstractProtocol destroy
INFO: Destroying ProtocolHandler ["http-bio-0.0.0.0-8080"]
Aug 22, 2017 10:01:24 AM org.apache.coyote.AbstractProtocol stop
INFO: Stopping ProtocolHandler ["ajp-bio-127.0.0.1-8009"]
Aug 22, 2017 10:01:24 AM org.apache.coyote.AbstractProtocol destroy
INFO: Destroying ProtocolHandler ["ajp-bio-127.0.0.1-8009"][code/]

Re: Error when previewing *.docx

 #44580  by jllort
 
Error is showing in your log, refers to existing application what is binding port 8080 and tomcat can not binding there
Code: Select all
java.net.BindException: Address already in use (Bind failed) /0.0.0.0:8080
You have two options, stop the other application or change tomcat ports ( https://docs.openkm.com/kcenter/view/ok ... -port.html ). The log has not any relation with preview !

Re: Error when previewing *.docx

 #44584  by dferguson
 
I resolved this issue by uninstalling LibreOffice which came installed (perhaps partially?) on Ubuntu 16.04 LTS. I then installed Open Office and everything has worked as expected. I can now view *.doc, *.docx, *xlsx, etc perfectly. With LibreOffice somethings just wouldn't work 100%.

Re: Error when previewing *.docx

 #44585  by dferguson
 
jllort wrote: ↑Wed Aug 23, 2017 11:02 am The log has not any relation with preview !
So this doesn't apply to preview?
Code: Select all
Aug 22, 2017 10:01:23 AM org.artofsolving.jodconverter.office.ProcessPoolOfficeManager stop
INFO: stopping
Aug 22, 2017 10:01:23 AM org.artofsolving.jodconverter.office.OfficeConnection$1 disposing
INFO: disconnected: 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1'
Aug 22, 2017 10:01:23 AM org.artofsolving.jodconverter.office.ManagedOfficeProcess doEnsureProcessExited
INFO: process exited with code 0
Aug 22, 2017 10:01:23 AM org.artofsolving.jodconverter.office.ProcessPoolOfficeManager stop
INFO: stopped

Re: Error when previewing *.docx

 #44589  by jllort
 
What you should check is:
- ensure before starting OpenKM, libreoffice ( soffice ) must not have any process started.
- after OpenKM started take a look for soffice process ( if is not started then should take a look at the log ).
 Reply
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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.

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