Mail import error

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jllort
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Re: Mail import error

Post by jllort » Sun Jun 16, 2019 8:40 am

This is not the first time I see this kind of error, but for us, it is necessary to reproduce the issue in our development server to discover the reason why happens. Are you able to share an email ( msg or eml ) to reproduce it?

MKochS
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Re: Mail import error

Post by MKochS » Sun Jun 16, 2019 4:44 pm

I'd love to but the BB system doesn't allow me to upload txt oder eml files. Do you have any other means?

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Re: Mail import error

Post by MKochS » Thu Jun 20, 2019 9:50 am

This is the source of the mail in question:

https://pastebin.com/fhMw3T6Q

The mail address of the recipient has been XXXXX'ed out.

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Re: Mail import error

Post by jllort » Sat Jun 29, 2019 10:01 am

Upload into a zip file

MKochS
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Re: Mail import error

Post by MKochS » Mon Jul 08, 2019 8:11 am

Attached.
Attachments
error.gz
(14.78 KiB) Downloaded 4 times

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Re: Mail import error

Post by sochoa » Wed Jul 10, 2019 3:24 pm

Hi.

We performed tests with the mail you sent and everything works correctly and displays the mail well.

Can you tell me the exact version of OpenKM that you are using?

So see if it can be that.

Greetings I hope you answer
Thanks for using OpenKM

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Re: Mail import error

Post by MKochS » Wed Jul 10, 2019 3:31 pm

The exact version remains unclear. I have started out with 6.3.0, upgraded to 6.3.1, and then went through all the upgrades (by replacing the war file) up to 6.3.8. The status page still shows 6.3.0, though. See this thread: viewtopic.php?f=5&t=21260

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Re: Mail import error

Post by jllort » Sat Jul 13, 2019 9:11 am

You might remove older webapps/OpenKM and work/Catalina/localhost folders after the upgrade. And then start OpenKM. If you really have changed the war file by 6.3.8 then should be shown, otherwise, you are not compiling the right version.

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