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can't uploaded pdf get c://fakepath

Posted: Fri Nov 29, 2013 4:09 pm
by Shakes
Can someone please help, im desperate. Im on a sql server database, trying to upload a pdf that is greater than 4mb.

update: there no error in the log, as it remains stuck on the progress popup

Re: can't uploaded pdf get c://fakepath

Posted: Sat Nov 30, 2013 9:44 am
by Shakes
Please can anyone help?

Do I have to set anything on the server to allow files of 4mb and higher to upload. Is it an tomcat issue or database issue?

Re: can't uploaded pdf get c://fakepath

Posted: Sat Nov 30, 2013 5:40 pm
by jllort
Files are stored in file system, that means should not be database problem. You not see anything in your catalina.log file ( sure ? ). We got customers with SQL Server ( in this case is not your problem ) and windows OS and nobody has this kind of problem. We need more information about it. Can upload small files ? 1MB or shorter ?

Re: can't uploaded pdf get c://fakepath

Posted: Sat Nov 30, 2013 6:22 pm
by Shakes
Jillort- thanks for replying, when I upload anything below 4mb, works fine. But as soon as I select a file over 4mb it stops but after 10 mins it goes to 1% and then it freezes. There's Nothing in the log. It seems to be the server being slow but I have openkm installed on two different servers and the same issue?

Re: can't uploaded pdf get c://fakepath

Posted: Sun Dec 01, 2013 5:02 pm
by Shakes
Update- I'm using iis to connect to tomcat, is there a setting in iis to allow the max bytes?

Re: can't uploaded pdf get c://fakepath

Posted: Wed Dec 04, 2013 5:15 pm
by jllort
Sincerally I do not know if there's some parameter in ms IIS about it. Here can find some interesting information about it:
http://wiki.openkm.com/index.php/Troubl ... _or_404.15
http://wiki.openkm.com/index.php/Troubl ... ading_file ( I think this can help you )