Preview porblem in OpenKM 5.0

[ibrahim]

Hi,

In the current OpenKM 5.0 demo version, am not able to getting the preview of the doc/docx/xls/xlsx/txt etc files.yet am getting the preview of pdf,jpg files. The screen shot of the problem is attached.

Moreover I had uploaded a word document which is encoded in UTF-8, still that file also not getting in the preview.

Can you give me a clarification for this?

By, Ibrahim.

[andi.teodorescu]

Do you have OpenOffice installed?

I have this problem for DOCX and TXT.
Also JPEG is not working either..

[jllort]

Problably your problem is what's explained by andi, also take a look at server.log to see the error.

[ibrahim]

Hi,

Am asking about the issue in OpenKM demo. In the demo itself the preview is not showing properly.

[jllort]

In demo we've got older open office installed, and some newer docx can not be previewed by that older version. It's a problem on our installation we know, but due OS version etc... we've not upgraded no newer open office version.

[nightskull]

Hi, I have run a version of Debian 5 on OpenKM RC1. Here, all files are displayed in the preview. *.docx, *.txt Files go.
docs:



txt:



After reinstalling version 5.0, the files are no longer shown.
It does this error message:



In my opinion, the error must lie in the new version 5.0 because I found the paths of jboss-4.2.3.GA just rename.

path von /opt in Debian5:



regards
Michael

[jllort]

it's a change on OpenKM.cfg parameter, now parameters to openoffice are

Code: Select all

system.openoffice.path=/usr/lib/openoffice
system.openoffice.tasks=5
system.openoffice.port=2222

[stevenong_2006]

Hi,
I have the same problem, and later I found out what wrong...

1. Here is the way I set the 'system.openoffice.path' in the 'OpenKM.cfg' previously:

system.openoffice.path="C:/bin/OpenOffice.org 3"
system.openoffice.tasks=5
system.openoffice.port=2222
...
I found out (by the hard way) that the EJB which calling openoffice to do the doc2pdf conversion didn't take the double quotes too well so I removed the quotes, i.e.,
system.openoffice.path=C:/bin/OpenOffice.org 3

2. Since I have firewall, I just open port 2222 (I don't know if it is necessary, I still need to test what will happen if I close the port)

Hope this will help.
Steven

[pavila]

Port 2222 should be accesible from localhost. Firewalls usually prevent conextions from other machines, not from localhost. You can try a telnet localhost 2222 to see if connects.

We are working on some improvements in document conversion. You can download a nightbuild of the next OpenKM 5.0.1 release at http://integration.openkm.com/5.0/OpenKM.war. I recommend to use in a fresh installation because is not production ready. Tell us if the document conversion works better in this build.