Open Source Document Management System | OpenKM

Because information matters
https://forum.openkm.com/

Error in application/msword to PDF conversion

https://forum.openkm.com/viewtopic.php?t=4158

Page 2 of 4

Re: Error in application/msword to PDF conversion

PostPosted:Thu Dec 02, 2010 11:27 pm
by Erno
I have never used openoffice-headless as CLI application. Can you tell me what commands i should run to test it?

Re: Error in application/msword to PDF conversion

PostPosted:Thu Dec 02, 2010 11:38 pm
by Erno
I dont know if this helps anything, I just tested JODConverter with the same doc file:
Code: Select all
# /etc/init.d/openkm stop
...
# /usr/bin/soffice -headless -accept="socket,host=127.0.0.1,port=8100;urp;" -nofirststartwizard

# java -jar lib/jodconverter-cli-2.2.2.jar foobar.doc document.pdf
Dec 3, 2010 12:35:01 AM com.artofsolving.jodconverter.openoffice.connection.AbstractOpenOfficeConnection connect
INFO: connected
Dec 3, 2010 12:35:01 AM com.artofsolving.jodconverter.openoffice.connection.AbstractOpenOfficeConnection disposing
INFO: disconnected
Exception in thread "main" com.artofsolving.jodconverter.openoffice.connection.OpenOfficeException: conversion failed: could not load input document
        at com.artofsolving.jodconverter.openoffice.converter.OpenOfficeDocumentConverter.loadAndExport(OpenOfficeDocumentConverter.java:131)
        at com.artofsolving.jodconverter.openoffice.converter.OpenOfficeDocumentConverter.convertInternal(OpenOfficeDocumentConverter.java:120)
        at com.artofsolving.jodconverter.openoffice.converter.AbstractOpenOfficeDocumentConverter.convert(AbstractOpenOfficeDocumentConverter.java:104)
        at com.artofsolving.jodconverter.openoffice.converter.AbstractOpenOfficeDocumentConverter.convert(AbstractOpenOfficeDocumentConverter.java:74)
        at com.artofsolving.jodconverter.openoffice.converter.AbstractOpenOfficeDocumentConverter.convert(AbstractOpenOfficeDocumentConverter.java:70)
        at com.artofsolving.jodconverter.cli.ConvertDocument.convertOne(ConvertDocument.java:154)
        at com.artofsolving.jodconverter.cli.ConvertDocument.main(ConvertDocument.java:133)
Caused by: com.sun.star.lang.IllegalArgumentException: URL seems to be an unsupported one.
        at com.sun.star.lib.uno.environments.remote.Job.remoteUnoRequestRaisedException(Job.java:182)
        at com.sun.star.lib.uno.environments.remote.Job.execute(Job.java:148)
        at com.sun.star.lib.uno.environments.remote.JobQueue.enter(JobQueue.java:344)
        at com.sun.star.lib.uno.environments.remote.JobQueue.enter(JobQueue.java:313)
        at com.sun.star.lib.uno.environments.remote.JavaThreadPool.enter(JavaThreadPool.java:101)
        at com.sun.star.lib.uno.bridges.java_remote.java_remote_bridge.sendRequest(java_remote_bridge.java:652)
        at com.sun.star.lib.uno.bridges.java_remote.ProxyFactory$Handler.request(ProxyFactory.java:154)
        at com.sun.star.lib.uno.bridges.java_remote.ProxyFactory$Handler.invoke(ProxyFactory.java:136)
        at $Proxy5.loadComponentFromURL(Unknown Source)
        at com.artofsolving.jodconverter.openoffice.converter.OpenOfficeDocumentConverter.loadDocument(OpenOfficeDocumentConverter.java:150)
        at com.artofsolving.jodconverter.openoffice.converter.OpenOfficeDocumentConverter.loadAndExport(OpenOfficeDocumentConverter.java:127)
        ... 6 more

Re: Error in application/msword to PDF conversion

PostPosted:Fri Dec 03, 2010 6:50 am
by rstone
I have the same problem on 5.0 RC1.
My OS is Centos 4.4, + openoffice 3.2.1(full installation package, includes calc,writer, Impress...) + openoffice SDK

I can convert msword files to pdf by tools "jodconverter-cli-xx.jar" successfully as you mentioned.

Here below are the error messages, please help have a look and any advice would be appreciated.
Code: Select all
2010-12-03 14:30:39,075 ERROR [com.openkm.frontend.server.OKMDownloadServlet] Error in application/msword to PDF conversion
java.io.IOException: Error in application/msword to PDF conversion
        at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:190)
        at com.openkm.frontend.server.OKMDownloadServlet.service(OKMDownloadServlet.java:145)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:432)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
        at java.lang.Thread.run(Thread.java:619)
Caused by: java.lang.NullPointerException
        at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:75)
        at org.artofsolving.jodconverter.OfficeDocumentConverter.convert(OfficeDocumentConverter.java:66)
        at com.openkm.util.DocConverter.convert(DocConverter.java:164)
        at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:185)
        ... 21 more
2010-12-03 14:30:39,076 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/OpenKM].[OKMDownloadServlet]] Servlet.service() for servlet OKMDownloadServlet threw exception
com.openkm.frontend.client.OKMException: Error in application/msword to PDF conversion
        at com.openkm.frontend.server.OKMDownloadServlet.service(OKMDownloadServlet.java:193)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:432)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
        at java.lang.Thread.run(Thread.java:619)

Re: Error in application/msword to PDF conversion

PostPosted:Thu Dec 09, 2010 10:54 am
by pavila
Try to active debug log at $JBOSS_HOME/server/default/conf/jboss-log4j.xml:
Code: Select all
<category name="com.openkm.util">
    <priority value="DEBUG"/>
   </category>
And take a look at $JBOSS_HOME/server/default/log/server.log. Don't paste the whole log file, only the conversion related part, please.

Re: Error in application/msword to PDF conversion

PostPosted:Thu Dec 09, 2010 11:50 am
by Erno
Here it is, I hope it helps:
Code: Select all
2010-12-09 12:45:14,651 DEBUG [com.openkm.util.UserActivity] {date=Thu Dec 09 12:45:14 CET 2010, user=okmAdmin, action=GET_DOCUMENT_PROPERTIES, item=/okm:root/anathema-2010.doc, params=[]}
2010-12-09 12:45:14,677 DEBUG [com.openkm.util.UserActivity] {date=Thu Dec 09 12:45:14 CET 2010, user=okmAdmin, action=GET_DOCUMENT_CONTENT, item=/okm:root/anathema-2010.doc, params=29696}
2010-12-09 12:45:14,684 DEBUG [com.openkm.util.DocConverter] ** Convert from application/msword to PDF **
2010-12-09 12:45:14,685 DEBUG [com.openkm.util.DocConverter] convert(/tmp/okm1154712682938331151.doc, application/msword, /web/web/host/dms2.foobar.hu/openkm50rc1/cache/pdf/88ffd3b2-7fda-4b56-8ade-bec7e9a5cd07.pdf)
2010-12-09 12:45:14,895 ERROR [com.openkm.util.DocConverter] Error in application/msword to PDF conversion
2010-12-09 12:45:14,896 ERROR [com.openkm.frontend.server.OKMDownloadServlet] Error in application/msword to PDF conversion
java.io.IOException: Error in application/msword to PDF conversion
        at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:190)
        at com.openkm.frontend.server.OKMDownloadServlet.service(OKMDownloadServlet.java:145)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:432)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
        at java.lang.Thread.run(Thread.java:619)
Caused by: java.io.IOException: Error convertind document: could not load document: okm1154712682938331151.doc
        at com.openkm.util.DocConverter.convert(DocConverter.java:166)
        at com.openkm.util.DocConverter.doc2pdf(DocConverter.java:185)
        ... 21 more
2010-12-09 12:45:14,923 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/OpenKM].[OKMDownloadServlet]] Servlet.service() for servlet OKMDownloadServlet threw exception
com.openkm.frontend.client.OKMException: Error in application/msword to PDF conversion
        at com.openkm.frontend.server.OKMDownloadServlet.service(OKMDownloadServlet.java:193)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:432)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
        at java.lang.Thread.run(Thread.java:619)

# ls -ld /tmp
drwxrwxrwt 10 root root 4096 2010-12-09 12:47 /tmp

Re: Error in application/msword to PDF conversion

PostPosted:Tue Dec 14, 2010 2:40 am
by mari43
NO NO NO NO, Now I think I understand what's happening. :D

From version 5.X OpenKM automatically runs Open Office you must not starting as service, OpenKM runs for you.:D If service is yet started then OpenKM can not initiate own,:) and that's I think it's the problem. You can preview pdf because there's no open office conversion needed only pdf2swf, but you can not preview other doc or xls documents - for example - because in that cases we convert to pdf, and without open office it's not possible.:)

Stop jboss, and soffice service and restart only jboss ... :Dtell me if it solves the problem.
:)

Re: Error in application/msword to PDF conversion

PostPosted:Tue Dec 14, 2010 8:56 am
by Erno
mari43 wrote:NO NO NO NO, Now I think I understand what's happening. :D

From version 5.X OpenKM automatically runs Open Office you must not starting as service, OpenKM runs for you.:D If service is yet started then OpenKM can not initiate own,:) and that's I think it's the problem. You can preview pdf because there's no open office conversion needed only pdf2swf, but you can not preview other doc or xls documents - for example - because in that cases we convert to pdf, and without open office it's not possible.:)

Stop jboss, and soffice service and restart only jboss ... :Dtell me if it solves the problem.
:)
NO NO NO NO, I think you cant read the pasted logs above, I do understand that OpenKM stats soffice.bin by itself, I dont run any other instances.

Re: Error in application/msword to PDF conversion

PostPosted:Wed Dec 15, 2010 12:30 pm
by pavila
The central point is:
Error convertind document: could not load document: okm1154712682938331151.doc
Which is quite curious. Does the user who runs OpenKM have read and write permissions into /tmp directory? Is the only thing I can imagine. The last resort option is to mount the developing enviroment and debug the source code to see if it creates the temporal file.

Re: Error in application/msword to PDF conversion

PostPosted:Wed Dec 15, 2010 9:02 pm
by Erno
Jboss/OpenKM runs as root. It of course has all the permissions.

Re: Error in application/msword to PDF conversion

PostPosted:Thu Dec 16, 2010 1:26 pm
by Erno
I just upgraded 5.0RC1 to 5.0 final, it still has the same issue (pdf, jpg preview works fine, doc/xls doesnot), however it even worse, it just displays "Preview unavailable" and there are no exceptions in the log.

Re: Error in application/msword to PDF conversion

PostPosted:Thu Dec 16, 2010 7:57 pm
by nightskull
Hi Erno,
I have the same problem. After installing 5.0 NEW OpenKM no doc and xls files are displayed as a preview. :cry:
Now for the solution:
You must edit the OpenKM.cfg. Here, the string has changed the path statement.

Before: system.openoffice = / usr / lib / openoffice
After: system.openoffice.path = / usr / lib / openoffice

Now start OpenKM still new. That's it.
To look at: Login Administration Configuration

Sorry for my bad English.
Regards Michael

Re: Error in application/msword to PDF conversion

PostPosted:Thu Dec 16, 2010 8:09 pm
by Erno
thanks nightskull, its fixed the problem, now i have the original issue again (could not load document: okm1168057070023039807.doc)...

Re: Error in application/msword to PDF conversion

PostPosted:Fri Dec 17, 2010 11:07 am
by jllort
But must be some error no ? because this kind of information we only can use imagination ... not good for trying to solve problems and helping you.

Re: Error in application/msword to PDF conversion

PostPosted:Fri Dec 17, 2010 12:35 pm
by Erno
We would need more debug messages.

Re: Error in application/msword to PDF conversion

PostPosted:Fri Dec 17, 2010 7:51 pm
by jllort
delete all files into cache/pdf
then try previewing the file
there's some error in server.log ? it must be something there, we're only interesting on it.
All times are UTC
Page 2 of 4
Powered by phpBB® Forum Software © phpBB Limited