• Imaps configuration error

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #52328  by vazquezm
 
Hello guys
I am trying to configure email account using imaps after fill all recors I get the message "No appropriate protocol (protocol is disabled or cipher suites are inappropriate)".

Any ideas where to start the troubleshooting?
Regards
 #52342  by jllort
 
In the openkm.log file should be the full stack trace of the error, can you share it. If it is data from your company try to configure it first with Gmail account and we'll try to guide with data that can be shared in a post.

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.