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Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Mon Mar 23, 2020 10:59 am
by pipen
I updated to the community version 6.3.9. Since then the Office Add-In 6.1.2 has stopped working with Word 2016. According to Docs, it is compatible with version 6.3.2 and higher. Does somebody has any idea?
Christian
Re: Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Mon Mar 23, 2020 4:33 pm
by pherrera
Hi,
You verified your configuration data? Check this ->
https://docs.openkm.com/kcenter/view/mi ... enKMAdd-In
if the error persists, please share the file "
WordAddin.log" located at: "
C: \ Users \ [you user] \ Documents \ OpenKM"
Re: Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Tue Mar 24, 2020 6:35 am
by pipen
Yes, I checked the configuration and also tested all versions. Bad credentials keep coming up. I have attached the log file.
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Re: Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Tue Mar 24, 2020 4:18 pm
by pherrera
Hi,
Thanks for sharing the error, we will work on a new version of the Addin.
Re: Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Fri Jul 31, 2020 6:16 am
by bhagwat
Hi
Please share the update on this. The plugin still not working with community version 6.3.9
Re: Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Mon Aug 03, 2020 1:47 pm
by pherrera
Hi
The Add-in is still under development, so be ready to be communicated please.
Re: Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Wed Aug 26, 2020 10:08 am
by bhagwat
Thanks for the update, waiting for the add-in
Re: Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Mon Sep 21, 2020 7:44 am
by bhagwat
For the time being should we downgrade to the 6.3.8 version till a fix is not available for 6.3.9?
Re: Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Fri Sep 25, 2020 6:14 pm
by jllort
if the office service stopped working usually is not a problem in the openkm code. Stop openkm an ensure you do not have any soffice processs working. Start openkm and take a look in the openkm.log file if there's some error while starting openkm ( then is created the soffice service ).
What openoffice version are you using?
What is your OS?
Re: Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Tue Oct 27, 2020 6:58 am
by bhagwat
Hi
I am referring to Microsoft Office Add-in which is not working with community version 6.3.9
I am using Openkm 6.3.9 community version with Centos 7.7
Re: Update to community version 6.3.9, Office Add-In stopped working
PostPosted:Sun Nov 01, 2020 6:10 pm
by jllort
Are you using microsoft addin version 6.1.2 (
https://docs.openkm.com/kcenter/view/mi ... patibility ) ?
Can you share the error, I suppose should be some screen error ( there's also a log in My Document\OpenKM -> share the file )