• Update to community version 6.3.9, Office Add-In stopped working

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #49820  by pipen
 
I updated to the community version 6.3.9. Since then the Office Add-In 6.1.2 has stopped working with Word 2016. According to Docs, it is compatible with version 6.3.2 and higher. Does somebody has any idea?
Christian
 #50554  by jllort
 
if the office service stopped working usually is not a problem in the openkm code. Stop openkm an ensure you do not have any soffice processs working. Start openkm and take a look in the openkm.log file if there's some error while starting openkm ( then is created the soffice service ).

What openoffice version are you using?
What is your OS?

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.