Hi there,
I deployed OpenKM 6.3.2 community last year in my office. It is running on Ubuntu 18.04 server.
Today I received some reports from users asking why they could not download some files from the repository. When I went in to check, the logs showed that openkm could not find those files which the users could not download. It was a javaio file not found with the path to the file.
When I looked in the repository I could find the file but the ownership of the file was changed to root:root. This made it invisible to openkm. Upon changing the ownership of the file to openkm:openkm the user could operate on the file as per normal.
However there are many more files with this issue. How did these files when uploaded get their ownership set to root:root? I'm completely stumped
I deployed OpenKM 6.3.2 community last year in my office. It is running on Ubuntu 18.04 server.
Today I received some reports from users asking why they could not download some files from the repository. When I went in to check, the logs showed that openkm could not find those files which the users could not download. It was a javaio file not found with the path to the file.
When I looked in the repository I could find the file but the ownership of the file was changed to root:root. This made it invisible to openkm. Upon changing the ownership of the file to openkm:openkm the user could operate on the file as per normal.
However there are many more files with this issue. How did these files when uploaded get their ownership set to root:root? I'm completely stumped