Not able to see the login scree..

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dgipr
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Not able to see the login scree..

Post by dgipr » Tue Jul 17, 2018 5:13 am

Hello,

I have Windows server 2012 / OpenKm 6.3.2 Windows community / Mysql.

I have installed the software and it was working perfect. I have uploaded multiple images and started tagging.
But it was not showing the preview at all. And from Today its not showing login screen also.

when i start the tomcat server its showing -->

Code: Select all

018-07-16 22:06:48,227 [localhost-startStop-1] WARN  org.apache.chemistry.opencmis.server.impl.atompub.CmisAtomPubServlet- CMIS version is not defined! Setting it to CMIS 1.0.
2018-07-16 22:06:48,274 [localhost-startStop-1] INFO  org.apache.catalina.startup.HostConfig- Deploying web application directory C:\openkm-6.3.2-community\tomcat\webapps\ROOT
2018-07-16 22:06:49,572 [main] INFO  org.apache.coyote.ajp.AjpProtocol- Starting ProtocolHandler ["ajp-bio-127.0.0.1-8009"]
2018-07-16 22:06:49,650 [main] INFO  org.apache.catalina.startup.Catalina- Server startup in 46480 ms
And when i am trying to login from then its not login and showing following error -->

Code: Select all

018-07-16 22:10:01,384 [Thread-15] WARN  com.openkm.extractor.RegisteredExtractors- Text extraction failure: Undefined OCR application
2018-07-16 22:10:01,384 [Thread-15] WARN  com.openkm.dao.NodeDocumentDAO- There was a problem extracting text from '/okm:root/2018/JULY/5 JUL/5 JUL/5 July 2018 (94).jpg': Undefined OCR application
2018-07-16 22:10:01,431 [Thread-15] INFO  com.openkm.extractor.TextExtractorWorker- processSerial.Working on {docUuid=d7684012-129e-4dce-841c-9720aabf4918, docPath=/okm:root/2018/JULY/14 JUL/14 JUL/14 july 2018 (51).jpg, docVerUuid=967d8bd6-b638-49fc-9471-824f59a0a1df, date=Sun Jul 15 23:09:20 GMT-07:00 2018}
2018-07-16 22:10:01,447 [Thread-15] WARN  com.openkm.extractor.Tesseract3TextExtractor- Undefined OCR application
2018-07-16 22:10:01,447 [Thread-15] WARN  com.openkm.extractor.RegisteredExtractors- Text extraction failure: Undefined OCR application
2018-07-16 22:10:01,462 [Thread-15] WARN  com.openkm.dao.NodeDocumentDAO- There was a problem extracting text from '/okm:root/2018/JULY/14 JUL/14 JUL/14 july 2018 (51).jpg': Undefined OCR application
Kindly assist with the issue.

Thanks
DGIPR

jllort
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Re: Not able to see the login scree..

Post by jllort » Wed Jul 18, 2018 6:13 am

Seems the application is working what is the URL you are setting in the browser?
Should be ( consider that application context "/OpenKM" is case sensitive you must write the right uppercase characters ):
http://localhost:8080/OpenKM
http://SERVER_IP:8080/OpenKM

If you do not get it working, please share with us some screenshot.
From server side should not be problems with firewall, but might be someones with remote accessing ( might be ). First check from local.

dgipr
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Re: Not able to see the login scree..

Post by dgipr » Fri Jul 20, 2018 1:04 pm

Hello,

Go through the screen shot from local as well as remote machine..


Regards
DGIPR
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Img.jpg

dgipr
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Re: Not able to see the login scree..

Post by dgipr » Fri Jul 20, 2018 1:47 pm

Hi,

Go through the attached image.
It seems the port is not opening Kindly guide how to resolve the issue.


Regards
DGIPR
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Img.jpg

jllort
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Re: Not able to see the login scree..

Post by jllort » Sat Jul 21, 2018 7:39 am

1- Stop OpenKM
2- Remove all files into the logs folder
3- Start OpenKM
4- Wait for 5 minutes or less and share here the catalina.log file

dgipr
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Re: Not able to see the login scree..

Post by dgipr » Sat Jul 21, 2018 9:38 am

Hello,

Kindly go through the attached file.

REgards
DGIPR
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jllort
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Re: Not able to see the login scree..

Post by jllort » Sat Jul 21, 2018 6:34 pm

If you take a look at the catalina.log file the cause is clear, you have another application what is binding port 8080 ( used by default by tomcat ).

Code: Select all

2018-07-21 02:22:11,570 [main] ERROR org.apache.coyote.http11.Http11Protocol- Failed to initialize end point associated with ProtocolHandler ["http-bio-0.0.0.0-8080"]
java.net.BindException: Address already in use: JVM_Bind /0.0.0.0:8080
	at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:410)
Here you have two option:
1- stop the application what now is using this port
2- change openkm default binding ports https://docs.openkm.com/kcenter/view/ok ... -port.html ( might be this is the easiest for you ).

dgipr
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Re: Not able to see the login scree..

Post by dgipr » Mon Jul 23, 2018 6:42 am

Thanks a lot... able to change the port.

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