• Not able to see the login scree..

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #46332  by dgipr
 
Hello,

I have Windows server 2012 / OpenKm 6.3.2 Windows community / Mysql.

I have installed the software and it was working perfect. I have uploaded multiple images and started tagging.
But it was not showing the preview at all. And from Today its not showing login screen also.

when i start the tomcat server its showing -->
Code: Select all
018-07-16 22:06:48,227 [localhost-startStop-1] WARN  org.apache.chemistry.opencmis.server.impl.atompub.CmisAtomPubServlet- CMIS version is not defined! Setting it to CMIS 1.0.
2018-07-16 22:06:48,274 [localhost-startStop-1] INFO  org.apache.catalina.startup.HostConfig- Deploying web application directory C:\openkm-6.3.2-community\tomcat\webapps\ROOT
2018-07-16 22:06:49,572 [main] INFO  org.apache.coyote.ajp.AjpProtocol- Starting ProtocolHandler ["ajp-bio-127.0.0.1-8009"]
2018-07-16 22:06:49,650 [main] INFO  org.apache.catalina.startup.Catalina- Server startup in 46480 ms
And when i am trying to login from then its not login and showing following error -->
Code: Select all
018-07-16 22:10:01,384 [Thread-15] WARN  com.openkm.extractor.RegisteredExtractors- Text extraction failure: Undefined OCR application
2018-07-16 22:10:01,384 [Thread-15] WARN  com.openkm.dao.NodeDocumentDAO- There was a problem extracting text from '/okm:root/2018/JULY/5 JUL/5 JUL/5 July 2018 (94).jpg': Undefined OCR application
2018-07-16 22:10:01,431 [Thread-15] INFO  com.openkm.extractor.TextExtractorWorker- processSerial.Working on {docUuid=d7684012-129e-4dce-841c-9720aabf4918, docPath=/okm:root/2018/JULY/14 JUL/14 JUL/14 july 2018 (51).jpg, docVerUuid=967d8bd6-b638-49fc-9471-824f59a0a1df, date=Sun Jul 15 23:09:20 GMT-07:00 2018}
2018-07-16 22:10:01,447 [Thread-15] WARN  com.openkm.extractor.Tesseract3TextExtractor- Undefined OCR application
2018-07-16 22:10:01,447 [Thread-15] WARN  com.openkm.extractor.RegisteredExtractors- Text extraction failure: Undefined OCR application
2018-07-16 22:10:01,462 [Thread-15] WARN  com.openkm.dao.NodeDocumentDAO- There was a problem extracting text from '/okm:root/2018/JULY/14 JUL/14 JUL/14 july 2018 (51).jpg': Undefined OCR application
Kindly assist with the issue.

Thanks
DGIPR
 #46334  by jllort
 
Seems the application is working what is the URL you are setting in the browser?
Should be ( consider that application context "/OpenKM" is case sensitive you must write the right uppercase characters ):
http://localhost:8080/OpenKM
http://SERVER_IP:8080/OpenKM

If you do not get it working, please share with us some screenshot.
From server side should not be problems with firewall, but might be someones with remote accessing ( might be ). First check from local.
 #46342  by dgipr
 
Hello,

Go through the screen shot from local as well as remote machine..


Regards
DGIPR
Attachments
Img.jpg
Img.jpg (35.81 KiB) Viewed 3096 times
 #46343  by dgipr
 
Hi,

Go through the attached image.
It seems the port is not opening Kindly guide how to resolve the issue.


Regards
DGIPR
Attachments
Img.jpg
Img.jpg (137.42 KiB) Viewed 3095 times
 #46345  by jllort
 
1- Stop OpenKM
2- Remove all files into the logs folder
3- Start OpenKM
4- Wait for 5 minutes or less and share here the catalina.log file
 #46347  by jllort
 
If you take a look at the catalina.log file the cause is clear, you have another application what is binding port 8080 ( used by default by tomcat ).
Code: Select all
2018-07-21 02:22:11,570 [main] ERROR org.apache.coyote.http11.Http11Protocol- Failed to initialize end point associated with ProtocolHandler ["http-bio-0.0.0.0-8080"]
java.net.BindException: Address already in use: JVM_Bind /0.0.0.0:8080
	at org.apache.tomcat.util.net.JIoEndpoint.bind(JIoEndpoint.java:410)
Here you have two option:
1- stop the application what now is using this port
2- change openkm default binding ports https://docs.openkm.com/kcenter/view/ok ... -port.html ( might be this is the easiest for you ).

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