• Joomla explorer connection fails

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #45437  by silverspr
 
HI, Joomla explorer works connecting to OpenKM installed on the same server as website i.e. http://localhost:8080/OpenKM. But if I attempt to connect to OpenKM thru JE if OpenKM is not stalled to the same server as the website i.e. http://123.123.36.49:8080/OpenKM, the connection fails. If the URL is opened outside JE, the URL (OpenKM) works as expected.

Will JE only work if OpenKm is installed to the same server as the hosting website?
connection fails
connection fails
jeip.PNG (5.21 KiB) Viewed 3702 times
 #45453  by jllort
 
Try ending the url with "/" might be we have some issue building the url
 #45456  by silverspr
 
Hi, thanks
Tried your suggestion, although the "/" was entered, the app doesn't save the closing slash "/". After updating and saving the configuration, went back and checked, the "/" wasn't saved. The problem persists JE unable to connect to a server external to the website.

thanks
d
 #46277  by silverspr
 
I have an externally hosted website where I would like to use joomla explorer to connect to openKM on a remote server. For instance, I am not able to connect to openKM if I use a link to my home server from the hosted website. https://123.123.36.49:8080/OpenKM FYI, the same link works from my mobile phone.

I am able to connect in my test environment where the both the website and openKM are hosted on the same server.
https://localhost:8080/OpenKM

thanks again
CE 6.3.5 dev
JE 2.09
 #46287  by jllort
 
Is quite strange you can not connect from desktop but can connect from mobile. You desktop is in the same network of the server ? in this case you should use internal IP rather than public IP. Anyway seems networking issue not OpenKM one.
 #46325  by silverspr
 
I forgot to mention if I embed the link: http://123.123.36.49:8080/OpenKM on the hosting website the link works. Only joomla explorer throws a connection error using the same link. Attached are the server logs from the hosting website:
hosting website errors
hosting website errors
hosting_errors.JPG (64.37 KiB) Viewed 3397 times
Attached administrator php file referenced above:
admin.php
(927 Bytes) Downloaded 174 times
FYI Both the hosting website and the server the link points to are running php 7.0. I'm no expert in this area, is it a problem with php versions?
I don't think its a network issue.
thanks
 #46330  by silverspr
 
HI sochoa
thank you, Eureka...I have it working, I had to change the port I was forwarding on, but it is working.
Thanks for your help.

now the mime type is not set correctly...I will open another thread.
d

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