• Need Preview Help

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #44956  by rdovell
 
I'm trying to debug an issue I'm having with previews (PDF, docx, xls, etc) which fail to render. Txt preview works fine. I'm using CE 6.3.4 on RedHat 7, I've tried with both libreoffice and openoffice. All of the pdf2swf commands work fine if I drop to a command line.

The current documentation on increasing logging for 6.3 says to modify conf/log4j.properties but I can see a lot of signs that log4j has been removed. For example, conf/catalina.properties says to ignore any log4j*.jar files.

What would be the best way to get debug information about external commands (libreoffice, pdf2swf, etc), I've tried turning up all levels in tomcat's logging.properties to FINE but get no information about external commands.

Thanks!
 #44957  by rdovell
 
I read some other threads and realized my issue was with flash and not being able to get past the "License key not accepted (no key passed to viewer). Obtain a license from http://flexpaper.devaldi.com/" message.

Is there a way to disable the preview tab so that clients aren't confused?
 #44967  by jllort
 
We are at the end of releasing community, sure during december. Version 6.3.5 will come with new previewer what use HTML5 rather flexpaper community version what need flash player support. You can also build the code from branch 6.3-DEV https://github.com/openkm/document-management-system ( it will be the next 6.3.5 without more changes ) and here the migration guide https://docs.openkm.com/kcenter/view/ok ... o-635.html
 #45195  by jorseng
 
I am currently facing this preview problem, the status bar just shows "starting conversion" and nothing else.
Hopefully i can view with the new release!
Any confirmation on when it will be released?
 #45207  by jllort
 
We must find time for doing the release, really what is in the source code now will be the next 6.3.5 ( if you download and build you will get it ).

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.