Need Preview Help

OpenKM has many interesting features, but requires some configuration process to show its full potential.
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rdovell
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Need Preview Help

Post by rdovell » Wed Nov 29, 2017 7:30 pm

I'm trying to debug an issue I'm having with previews (PDF, docx, xls, etc) which fail to render. Txt preview works fine. I'm using CE 6.3.4 on RedHat 7, I've tried with both libreoffice and openoffice. All of the pdf2swf commands work fine if I drop to a command line.

The current documentation on increasing logging for 6.3 says to modify conf/log4j.properties but I can see a lot of signs that log4j has been removed. For example, conf/catalina.properties says to ignore any log4j*.jar files.

What would be the best way to get debug information about external commands (libreoffice, pdf2swf, etc), I've tried turning up all levels in tomcat's logging.properties to FINE but get no information about external commands.

Thanks!

rdovell
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Re: Need Preview Help

Post by rdovell » Wed Nov 29, 2017 7:49 pm

I read some other threads and realized my issue was with flash and not being able to get past the "License key not accepted (no key passed to viewer). Obtain a license from http://flexpaper.devaldi.com/" message.

Is there a way to disable the preview tab so that clients aren't confused?

jllort
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Re: Need Preview Help

Post by jllort » Thu Nov 30, 2017 7:17 pm

We are at the end of releasing community, sure during december. Version 6.3.5 will come with new previewer what use HTML5 rather flexpaper community version what need flash player support. You can also build the code from branch 6.3-DEV https://github.com/openkm/document-management-system ( it will be the next 6.3.5 without more changes ) and here the migration guide https://docs.openkm.com/kcenter/view/ok ... o-635.html

jorseng
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Re: Need Preview Help

Post by jorseng » Tue Jan 16, 2018 2:29 pm

I am currently facing this preview problem, the status bar just shows "starting conversion" and nothing else.
Hopefully i can view with the new release!
Any confirmation on when it will be released?

jllort
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Re: Need Preview Help

Post by jllort » Fri Jan 19, 2018 6:26 pm

We must find time for doing the release, really what is in the source code now will be the next 6.3.5 ( if you download and build you will get it ).

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