• Error while changing logo

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #42065  by ahussain
 
Dear Team,
Am receiving error while try to change the login logo.

Image Type: .png
Size: 316 x 74 pixels

Attached the error description.
Attachments
error_logo upload.jpg
error_logo upload.jpg (38.42 KiB) Viewed 4344 times
 #42080  by jllort
 
Can you please show us the value of the system.imagemagick.convert ?
 #42096  by ahussain
 
Hello Jillort,

Kindly find the attached value for system.imagemagick.convert
Attachments
image magic version
image magic version
imagemagic.png (49.38 KiB) Viewed 4332 times
system.imagemagick.convert value
system.imagemagick.convert value
openkmlogo.png (9.03 KiB) Viewed 4332 times
 #42097  by jllort
 
The value of the parameter is wrong should pointing to the convert.exe file
 #42098  by ahussain
 
Hello Jillort,
after changing the path, getting the attached java.lang.RuntimeException error.

Do java needs to be installed in the OpenKM server? if so kindly advice the version.
Attachments
image.png
image.png (3.94 KiB) Viewed 4325 times
Error.jpg
Error.jpg (8.56 KiB) Viewed 4325 times
 #42102  by jllort
 
Why you have not changed to c:\Program files\Image...\bin\convert.exe ?
 #42107  by ahussain
 
convert.exe not available inside programfiles (C:\Program Files\ImageMagick-7.0.1-Q16).
its available only in C:\openkm-6.3.1-community\tomcat\bin

Attached image for your reference.
Attachments
2016-08-04 12_57_01-GOCDCNPOKM (192.168.141.65) - Remote Desktop Connection Manager v2.7.png
2016-08-04 12_57_01-GOCDCNPOKM (192.168.141.65) - Remote Desktop Connection Manager v2.7.png (31.2 KiB) Viewed 4316 times
2016-08-04 12_53_54-GOCDCNPOKM (192.168.141.65) - Remote Desktop Connection Manager v2.7.png
2016-08-04 12_53_54-GOCDCNPOKM (192.168.141.65) - Remote Desktop Connection Manager v2.7.png (143.88 KiB) Viewed 4316 times
 #42111  by jllort
 
Yes convert - 32 bits version - is also in tomcat/bin folder, but depending your OS etc... sometimes is not going right. Take a look into your imagemagick installation folders because sure you must have a convert.exe file there. Use it rather which comes into tomcat/bin folder.

Sometimes is also good idea installing ghostscript http://ghostscript.com/download/gsdnld.html ( for some conversions imagemagick needs it ).

I suggest this imagemagick version http://www.imagemagick.org/download/bin ... 64-dll.exe ( 8 bits it's enought for what you want, and faster ).
 #42126  by ahussain
 
"I suggest this imagemagick version http://www.imagemagick.org/download/bin ... 64-dll.exe ( 8 bits it's enought for what you want, and faster )."

i installed the imagemagick version which you suggested and i couldn't able to find convert.exe inside the installation path.

could you please advice.
 #42129  by jllort
 
Seems in latest version the command line named "convert.exe" was changed in favour "magick.exe" ( http://imagemagick.org/script/porting.php#cli ). We still have not checked the latest version, meanwhile I suggest to trying with older one http://www.imagemagick.org/download/bin ... 64-dll.exe

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