• Only PDF Preview is working.

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #41777  by Jay1243
 
Hi ,
Ive been trying to set up openKM and so far ive only manage to make the PDF preview work. Im currently on Windows 7 and got OpenKM 6.3. I both tried openoffice 3.x and 4.x and neither seem to show the preview. Im currently able to download all file in PDF but still no preview.

Right now when im going on a document of any type (.doc .xls .txt .odt) and trying to preview, its only a blank preview except for PDF files who show up properly.

Here's a picture of config for pfd2swf and open office: http://imgur.com/FgVaffl
system.openoffice.tasks is 200 ( I also tried it with 5 like some thread and forum talked about)
system.openoffice.port is 2002 (Tried 2222 also)

Im kinda out of idea right now... anyone got some ?

EDIT: Everything is working on google chrome but the uploader isnt supported by chrome anymore, My issue only appear on Firefox. As For IE, same as Firefox (Only PDF preview is working).
Last edited by Jay1243 on Mon May 16, 2016 12:13 pm, edited 1 time in total.
 #41786  by jllort
 
Your OpenKM is installed under Linux or Windows ?
 #41792  by Jay1243
 
Its on Windows 7, i dowloaded the ccommunity version of 6.3.1 For Windows. ( Openkm-6.3.1-community-windows-installer.exe (Windows) )
 #41798  by jllort
 
Did you installed openoffice and configured ( the parameter system.openoffice.path ? )
Take a look at your catalina.log file ( at the end of the startup process ) where the soffice service should be started
 #41803  by Jay1243
 
Yeah i did, like i said i both tried openoffice 4.x and 3.x to see if there was any difference. My current path is
system.openoffice.path : OK - C:\OpenOffice\program\soffice.bin

for the Catalina files,
Code: Select all
2016-05-18 08:05:46,253 [OfficeProcessThread-0] INFO  org.artofsolving.jodconverter.office.OfficeProcess- starting process with acceptString 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1' and profileDir 'C:\openkm-6.3.1-community\tomcat\temp\.jodconverter_socket_host-127.0.0.1_port-2002'
2016-05-18 08:05:46,374 [OfficeProcessThread-0] INFO  org.artofsolving.jodconverter.office.OfficeProcess- started process; pid = 4312
2016-05-18 08:05:57,462 [OfficeProcessThread-0] WARN  org.artofsolving.jodconverter.office.ManagedOfficeProcess- office process died with exit code 81; restarting it
2016-05-18 08:05:57,522 [OfficeProcessThread-0] INFO  org.artofsolving.jodconverter.office.OfficeProcess- starting process with acceptString 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1' and profileDir 'C:\openkm-6.3.1-community\tomcat\temp\.jodconverter_socket_host-127.0.0.1_port-2002'
2016-05-18 08:05:57,562 [OfficeProcessThread-0] INFO  org.artofsolving.jodconverter.office.OfficeProcess- started process; pid = 4980
2016-05-18 08:06:00,897 [OfficeProcessThread-0] INFO  org.artofsolving.jodconverter.office.OfficeConnection- connected: 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1'
2016-05-18 08:06:00,897 [localhost-startStop-1] INFO  com.openkm.extension.core.ExtensionManager- Initialize and load plugins...
 #41809  by jllort
 
Something not pleasant in your log "2016-05-18 08:05:57,462 [OfficeProcessThread-0] WARN org.artofsolving.jodconverter.office.ManagedOfficeProcess- office process died with exit code 81; restarting it"

Which is your java version ? I see in some internet openoffice posts, could be some problems using openJDK. I suggest using Oracle Java JDK.
 #41813  by Jay1243
 
this is my current java version : Java Platform, Enterprise Edition 6 SDK Update 4 (with JDK 7u11) which is from Oracle
 #41815  by jllort
 
Ensure before starting OpenKM there no office application running ( take a look at your processes looking for some openoffice application running, for example tool kit or similar ).

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