Emails not dropping directly

OpenKM has many interesting features, but requires some configuration process to show its full potential.
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awolokun
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Emails not dropping directly

Post by awolokun » Wed Oct 15, 2014 10:31 am

hi,
entered all necessary information needed for the configuartio of an email address, but didnt get email until i check the Server Email List and imported them before i could get it,how can i resolve in getting emails dropping automatically?

pavila
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Re: Emails not dropping directly

Post by pavila » Mon Oct 20, 2014 7:27 am

Please explain it a bit better because I can't understand the problem.

Regards.

iwjpb
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Re: Emails not dropping directly

Post by iwjpb » Wed Jan 25, 2017 8:55 am

Hi,

I come across the same problem; I can get the emails into the email server in the administration tab, but I can only get them in the dashboard by manually importing them from the email server. Is there a way to receive them automatically into the dashboard mail tab?
I added two printscreens to clarify the problem.

All checks were ok and I don't receive any error messages

Thanks
Attachments
Beheer.png
Dashboard.png

jllort
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Re: Emails not dropping directly

Post by jllort » Thu Jan 26, 2017 5:44 pm

The mail import process is executed each 30 minutes ( if you do not change the configuration parameter for it ). Also you can force import from Administration > Users view ( bottom buttom for this feature ). Try force import and look into the catalina.log file ( the files are imported ).

Take in mind, only active accounts ( enabled mail account configuration ) are imported. Ensure you have them enabled.

iwjpb
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Re: Emails not dropping directly

Post by iwjpb » Tue Jan 31, 2017 8:02 am

Thank you, I figured it out with your help!

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