Open Source Document Management System | OpenKM

Hello!

I am having a problem with my email notification settings. I configured the server.xml file as follows, but I can only send email if I am in the administrator account. If another user wants to send a notification email it gives the error : " com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.1 Client does not have permissions to send as this sender"

I know it's because in the configurations I have set in the from field the email of the admin, but I wanted to be able to send notifications from all users and not just the admin.
Is there a way that any user can send email notifications with their own email? or must the "from" field in the email always be the admin?

Thank you in advance!

That's a problem with your mail server configuration that can not be solved from OpenKM side. I will try to explain. OpenKM use only one maill account to send mails, for example example@openkm.com mail account. When userX wants to send a notification openkm uses example@openkm.com account but changes the from mail field to userX@openkm.com ( or what will be ). The problem with your mail server configuration is that has a restriction that is not allowing change from field and restricts only to example@openkm.com ( you can not change the sender to UserX using the mail account ).

Thank you!

I got it working now

"When userX wants to send a notification openkm uses example@openkm.com account but changes the from mail field to userX@openkm.com ( or what will be )."
---is there any way to avoid changing the from mail field and let it keep using the example@openkm.com?

richard wrote:"When userX wants to send a notification openkm uses example@openkm.com account but changes the from mail field to userX@openkm.com ( or what will be )."
---is there any way to avoid changing the from mail field and let it keep using the example@openkm.com?

just fixed the sending issue, its caused by missing "mail.smtp.from" field in server.xml, the default is "mail.from".

Adding the attribute "mail.smtp.from" has been solved your problem ?

Dears,
Could you please share the working configuration?

this is for self hosted mail server (not for gmail services)

Thanks you,

Here you have both configuration http://wiki.openkm.com/index.php/Tomcat ... figuration

jllort wrote: ↑Sun May 25, 2014 8:08 am That's a problem with your mail server configuration that can not be solved from OpenKM side. I will try to explain. OpenKM use only one maill account to send mails, for example example@openkm.com mail account. When userX wants to send a notification openkm uses example@openkm.com account but changes the from mail field to userX@openkm.com ( or what will be ). The problem with your mail server configuration is that has a restriction that is not allowing change from field and restricts only to example@openkm.com ( you can not change the sender to UserX using the mail account ).

How to configuration the mail server ?

This is an old post, I suggest take a look at the new documentation https://docs.openkm.com/kcenter/view/ok ... -mail.html

jllort wrote: ↑Sun May 25, 2014 8:08 am That's a problem with your mail server configuration that can not be solved from OpenKM side. I will try to explain. OpenKM use only one maill account to send mails, for example example@openkm.com mail account. When userX wants to send a notification openkm uses example@openkm.com account but changes the from mail field to userX@openkm.com ( or what will be ). The problem with your mail server configuration is that has a restriction that is not allowing change from field and restricts only to example@openkm.com ( you can not change the sender to UserX using the mail account ).

Whether OpenKM support config notification all user use the configuration mail account , need not change the from field ?

Thanks in advance.

It depends if your email server allow to overwrite the from field or not. If when you get this error when you try to send emails "com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.1 Client does not have permissions to send as this sender"" then your email configuration does not support it