• Document Scanning

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #44437  by jllort
 
This kind of test might not be working. Scanner community tools comes with webservices 1.0 and there's another scanner tools for professional version what comes with webservices 2.0. Althought almost things with webservices 1.0 are compliant with 2.0 that not means everything will going right. Really you should not use community application version with professional online demo version.
 #44521  by Florentin
 
hi! thanks for all. We changed the configuration of OKMScanner in version part and it's works very good. Thanks!
 #44638  by jllort
 
Use always twain configuration. When using twain configuration really application is using the native scanner driver, then is on scanner side going right or not.
Are you scanning a lot of pages, etc... you should try to identify the common thing when the scanner it fails, is not easy, but might give us some clue about the nature of the issue. Any log form the scanner or similar. I suggest close other applications, antivirus etc.. to get almost memory free while doing scanning ( might be a lot of reasons ... also I suggest test in other computer ).
 #46075  by jllort
 
Can you give us some description about the issue while are you trying to install OpenKM scanner tool. Some description of the error , screenshot etc. are welcome.

About Us

OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.