• Wizard does still not work in 6.2.4 with scanned documents

  • OpenKM has many interesting features, but requires some configuration process to show its full potential.
OpenKM has many interesting features, but requires some configuration process to show its full potential.
Forum rules: Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
 #23649  by dip
 
I previously reported that the wizards e.g. for categories and for property groups do not pop up when a document is add to the dabase by scanning. I opened a bug report (http://issues.openkm.com/view.php?id=2693) and now it is closed as resolved and fixed in version 6.2.4. I updated now from 6.2.3 to 6.2.4 but the problem still exists for me.

Do I have to configure something special for the wizard to work when adding document by scanning? When adding an electronic document directly with the "add document" button the wizards pop up correctly. Only when adding a (paper) document by scanning it does not show up.
 #23667  by dip
 
I had already cleaned the java temporary files as described in the migration wiki. I did it now a second time but it did not help. Usually I use Firefox as browser. Now I tried Chrome and with Chrome the Wizard do pop up. I retried with Firefox but it still does not work. I again clear the Firefox cache but this does also not help. Either it does not work with Firefox at all or there is still something cached somewhere.
 #23700  by dip
 
Thank you. Meanwhile, I will simply use Chrome since with Chrome it works perfectly now. I am quite sure that it did not work with Chrome in 6.2.3 so your amendments were at least successful for Chrome users.
 #23812  by pavila
 
There was a problem with recent versions of Java Plugin and Firefox. In last OpenKM release was solved, and the problem maybe related to old applet stored in browser cache and or Java Plugin cache.
 #44383  by dferguson
 
Here it is:
Code: Select all
2017-05-11 10:50:58,042 [    main] INFO  com.openkm.installer.Main - Running in Linux: 0.6.0-CE (build: 8fa3bfb)
2017-05-11 10:50:58,064 [    main] INFO  com.openkm.installer.Main - Linux distro: ubuntu (Ubuntu - 16.04)
2017-05-11 10:50:58,088 [    main] INFO  com.openkm.installer.Main - Local host: ubuntu (127.0.1.1)
2017-05-11 10:50:58,090 [    main] INFO  com.openkm.installer.Main - Java version: 1.8.0_131
2017-05-11 10:50:58,111 [    main] INFO  com.openkm.installer.Main - Free disk size: 10.1 GB
2017-05-11 10:50:58,126 [    main] INFO  com.openkm.installer.Main - RAM size: 3.8 GB
2017-05-11 10:50:58,127 [    main] INFO  com.openkm.installer.Main - CPU cores: 1
2017-05-11 10:50:58,416 [    main] INFO  com.openkm.installer.Main - Current directory: /home/openkm
2017-05-11 10:50:58,417 [    main] INFO  com.openkm.installer.Main - ERROR: Tomcat directory already exists: /home/openkm/tomcat-7.0.61
2017-05-11 10:50:58,419 [    main] ERROR com.openkm.installer.Main - Tomcat directory already exists: /home/openkm/tomcat-7.0.61
java.lang.Exception: Tomcat directory already exists: /home/openkm/tomcat-7.0.61
	at com.openkm.installer.Main.a(SourceFile:133)
	at com.openkm.installer.Main.main(SourceFile:90)
2017-05-11 10:52:20,467 [    main] INFO  com.openkm.installer.Main - Running in Linux: 0.6.0-CE (build: 8fa3bfb)
2017-05-11 10:52:20,470 [    main] INFO  com.openkm.installer.Main - Linux distro: ubuntu (Ubuntu - 16.04)
2017-05-11 10:52:20,473 [    main] INFO  com.openkm.installer.Main - Local host: ubuntu (127.0.1.1)
2017-05-11 10:52:20,474 [    main] INFO  com.openkm.installer.Main - Java version: 1.8.0_131
2017-05-11 10:52:20,482 [    main] INFO  com.openkm.installer.Main - Free disk size: 10.1 GB
2017-05-11 10:52:20,485 [    main] INFO  com.openkm.installer.Main - RAM size: 3.8 GB
2017-05-11 10:52:20,487 [    main] INFO  com.openkm.installer.Main - CPU cores: 1
2017-05-11 10:52:20,628 [    main] INFO  com.openkm.installer.Main - Current directory: /home/openkm
2017-05-11 10:53:18,131 [    main] INFO  com.openkm.installer.Main - Install version: 6.3.4
2017-05-11 10:53:19,182 [    main] INFO  com.openkm.installer.b.c - Detected network interface: ens33
2017-05-11 10:53:19,184 [    main] INFO  com.openkm.installer.b.c - Interface address: /fe80:0:0:0:7771:a85e:7a8b:6da7%ens33
2017-05-11 10:53:19,184 [    main] INFO  com.openkm.installer.b.c - Interface address: /192.168.59.133
2017-05-11 10:53:19,185 [    main] INFO  com.openkm.installer.b.c - MAC address: 00:0C:29:23:07:D7
2017-05-11 10:53:19,915 [    main] INFO  com.openkm.installer.b - ### BEGIN INSTALL ###
2017-05-11 10:53:19,916 [    main] INFO  com.openkm.installer.Main - Downloading Tomcat: 7.0.61
2017-05-11 10:53:21,160 [    main] WARN  o.a.h.c.p.ResponseProcessCookies - Invalid cookie header: "Set-Cookie: VISITOR=9a5d4488-a7a6-4113-b404-e28355832c68; expires="Sun, 09-May-2027 17:53:21 GMT"; httponly; Max-Age=315360000; Path=/". Invalid 'expires' attribute: "Sun, 09-May-2027 17:53:21 GMT"
2017-05-11 10:53:22,087 [    main] WARN  o.a.h.c.p.ResponseProcessCookies - Invalid cookie header: "Set-Cookie: sf_mirror_attempt="openkm:cytranet:common/Tomcat-7.0.61.zip"; expires="Thu, 11-May-2017 17:55:22 GMT"; Max-Age=120; Path=/". Invalid 'expires' attribute: "Thu, 11-May-2017 17:55:22 GMT"
2017-05-11 10:53:26,381 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 5%
2017-05-11 10:53:28,346 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 10%
2017-05-11 10:53:30,814 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 15%
2017-05-11 10:53:33,283 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 20%
2017-05-11 10:53:35,756 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 25%
2017-05-11 10:53:38,226 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 30%
2017-05-11 10:53:40,692 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 35%
2017-05-11 10:53:43,163 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 40%
2017-05-11 10:53:45,650 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 45%
2017-05-11 10:53:48,142 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 50%
2017-05-11 10:53:50,632 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 55%
2017-05-11 10:53:53,128 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 60%
2017-05-11 10:53:55,871 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 65%
2017-05-11 10:53:58,102 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 70%
2017-05-11 10:54:00,596 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 75%
2017-05-11 10:54:03,089 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 80%
2017-05-11 10:54:05,581 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 85%
2017-05-11 10:54:08,070 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 90%
2017-05-11 10:54:10,570 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 95%
2017-05-11 10:54:13,028 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-7.0.61.zip/download - 100%
2017-05-11 10:54:13,030 [    main] INFO  com.openkm.installer.Main - Unzipping archive... 
2017-05-11 10:54:13,030 [    main] INFO  com.openkm.installer.b - Extracting /home/openkm/installer.tmp/Tomcat-7.0.61.zip to /home/openkm
2017-05-11 10:54:18,840 [    main] INFO  com.openkm.installer.b - Extract finished
2017-05-11 10:54:18,841 [    main] INFO  com.openkm.installer.Main - Fix permissions... 
2017-05-11 10:54:20,686 [    main] INFO  com.openkm.installer.Main - Downloading OpenKM: 6.3.4
2017-05-11 10:54:20,686 [    main] INFO  com.openkm.installer.b - Download OpenKM-6.3.4.zip from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download to /home/openkm/installer.tmp/OpenKM-6.3.4.zip
2017-05-11 10:54:24,639 [    main] WARN  o.a.h.c.p.ResponseProcessCookies - Invalid cookie header: "Set-Cookie: VISITOR=b2048ac7-aed8-4a11-8bb9-e2fecbf90941; expires="Sun, 09-May-2027 17:54:24 GMT"; httponly; Max-Age=315360000; Path=/". Invalid 'expires' attribute: "Sun, 09-May-2027 17:54:24 GMT"
2017-05-11 10:54:25,068 [    main] WARN  o.a.h.c.p.ResponseProcessCookies - Invalid cookie header: "Set-Cookie: sf_mirror_attempt="openkm:ayera:6.3.4/OpenKM-6.3.4.zip"; expires="Thu, 11-May-2017 17:56:25 GMT"; Max-Age=120; Path=/". Invalid 'expires' attribute: "Thu, 11-May-2017 17:56:25 GMT"
2017-05-11 10:54:33,385 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 5%
2017-05-11 10:54:35,985 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 10%
2017-05-11 10:54:37,513 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 15%
2017-05-11 10:54:38,552 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 20%
2017-05-11 10:54:39,406 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 25%
2017-05-11 10:54:40,064 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 30%
2017-05-11 10:54:40,650 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 35%
2017-05-11 10:54:41,184 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 40%
2017-05-11 10:54:41,692 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 45%
2017-05-11 10:54:42,218 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 50%
2017-05-11 10:54:42,749 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 55%
2017-05-11 10:54:43,256 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 60%
2017-05-11 10:54:43,763 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 65%
2017-05-11 10:54:44,270 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 70%
2017-05-11 10:54:44,778 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 75%
2017-05-11 10:54:45,284 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 80%
2017-05-11 10:54:45,791 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 85%
2017-05-11 10:54:46,299 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 90%
2017-05-11 10:54:46,808 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 95%
2017-05-11 10:54:47,510 [    main] INFO  com.openkm.installer.b.h - Download from https://sourceforge.net/projects/openkm/files/6.3.4/OpenKM-6.3.4.zip/download - 100%
2017-05-11 10:54:47,511 [    main] INFO  com.openkm.installer.b - Download finished
2017-05-11 10:54:47,511 [    main] INFO  com.openkm.installer.Main - Unzipping archive... 
2017-05-11 10:54:47,512 [    main] INFO  com.openkm.installer.b - Extracting /home/openkm/installer.tmp/OpenKM-6.3.4.zip to /home/openkm/installer.tmp
2017-05-11 10:54:48,531 [    main] INFO  com.openkm.installer.b - Extract finished
2017-05-11 10:54:48,537 [    main] INFO  com.openkm.installer.Main - Check archive integrity... 
2017-05-11 10:54:50,131 [    main] INFO  com.openkm.installer.b - MD5 hash is ok
2017-05-11 10:54:50,131 [    main] INFO  com.openkm.installer.Main - Copy OpenKM
2017-05-11 10:54:50,132 [    main] INFO  com.openkm.installer.Main - Configure OpenKM
2017-05-11 10:54:50,256 [    main] INFO  com.openkm.installer.Main - Configure service
2017-05-11 10:54:50,974 [    main] INFO  com.openkm.installer.Main - Install dependencies
2017-05-11 10:54:57,111 [    main] INFO  com.openkm.installer.Main - Set default JDK
2017-05-11 10:54:57,951 [    main] INFO  com.openkm.installer.Main - Fix permissions... 
2017-05-11 10:54:57,954 [    main] INFO  com.openkm.installer.Main - Directory cleanup
2017-05-11 10:54:57,954 [    main] INFO  com.openkm.installer.b - Directory cleanup /home/openkm/installer.tmp
2017-05-11 10:54:57,987 [    main] INFO  com.openkm.installer.b - ### FINISH INSTALL ###
2017-05-11 10:54:57,987 [    main] INFO  com.openkm.installer.Main - Don't forget to create the database
2017-05-11 10:54:57,988 [    main] INFO  com.openkm.installer.Main - CREATE DATABASE okmdb DEFAULT CHARACTER SET utf8 DEFAULT COLLATE utf8_bin;
2017-05-11 10:54:57,989 [    main] INFO  com.openkm.installer.Main - CREATE USER openkm@localhost IDENTIFIED BY 'GM8O0cGyKzDj';
2017-05-11 10:54:57,989 [    main] INFO  com.openkm.installer.Main - GRANT ALL ON okmdb.* TO openkm@localhost WITH GRANT OPTION;
 #44392  by jllort
 
Seems you are trying to install application where you have a previous tomcat ( or previous installation what failed and there's a folder named tomcat-7.0.61 what should not exist if you want to install in that folder OpenKM ).
 #44427  by pavila
 
I can't understand what is the relation between adding a document to OpenKM with the installer log that you've attached. The error is thrown because you want to installa OpenKM again in the same directory that there is an OpenKM installation.

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.