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Email Notification limitations

Posted: Tue Sep 26, 2017 4:44 pm
by praneeth
HI Team,

Can any one help me out in below issue

I have 3000 users under one role and i want send notification to all this ids by selecting role while uploading file, i have done this activity but seems no user had received notification email.

Can any one let me know is there any limitations in email sending notification or i need to configure any parameters to achieve the above.

Appreciate quick response.

Thanks
Praneeth

Re: Email Notification limitations

Posted: Wed Sep 27, 2017 2:50 pm
by jllort
There's no limitation on sending to one mail or 3000, really should iterate across a loop for sending 3000 mails. At this point several questions:
1- Did you checked openkm be well configured for sending mails ? consider review https://docs.openkm.com/kcenter/view/ok ... -mail.html and https://docs.openkm.com/kcenter/view/ok ... email.html
2- In case all be right, try to take a look in the log for some error ? if you know the daytime when has been sended review it in the log.