I'm trying to install on Windows 2012R2 and it keeps failing with the error Failed installing 'OpenKM' service. I'm not sure what to do. I've run this in a command prompt as an administrator and there are no firewalls up. Anyone have any idea? My log file is below:
Code: Select all
2019-04-24 14:07:35,819 [ main] INFO com.openkm.installer.Main - Running in Windows: 0.9.12-CE (build: 545b0ed)
2019-04-24 14:07:36,132 [ main] INFO com.openkm.installer.Main - Local host: hazrndc147 (172.30.32.147)
2019-04-24 14:07:36,132 [ main] INFO com.openkm.installer.Main - Java version: 1.8.0_211
2019-04-24 14:07:36,132 [ main] INFO com.openkm.installer.Main - ERROR: Missing or empty JAVA_HOME environment variable
2019-04-24 14:10:31,545 [ main] INFO com.openkm.installer.Main - Running in Windows: 0.9.12-CE (build: 545b0ed)
2019-04-24 14:10:31,561 [ main] INFO com.openkm.installer.Main - Local host: hazrndc147 (172.30.32.147)
2019-04-24 14:10:31,561 [ main] INFO com.openkm.installer.Main - Java version: 1.8.0_211
2019-04-24 14:10:31,561 [ main] INFO com.openkm.installer.Main - JAVA_HOME = C:\Program Files (x86)\Java\jre1.8.0_211
2019-04-24 14:10:31,639 [ main] INFO com.openkm.installer.Main - Free disk size: 115.5 GB
2019-04-24 14:10:31,639 [ main] INFO com.openkm.installer.Main - RAM size: 7.0 GB
2019-04-24 14:10:31,639 [ main] INFO com.openkm.installer.Main - CPU cores: 2
2019-04-24 14:10:31,639 [ main] INFO com.openkm.installer.Main - Supported databases: [h2, hsqldb, mariadb, mysql, oracle, postgresql, sqlserver]
2019-04-24 14:10:31,639 [ main] INFO com.openkm.installer.Main - Current directory: C:\Users\c133t\Desktop
2019-04-24 14:10:36,821 [ main] INFO com.openkm.installer.Main - Install version: 6.3.8
2019-04-24 14:10:37,087 [ main] WARN com.openkm.installer.c.c - Unknown network interface: net0
2019-04-24 14:10:37,087 [ main] WARN com.openkm.installer.c.c - Unknown network interface: net1
2019-04-24 14:10:37,087 [ main] WARN com.openkm.installer.c.c - Unknown network interface: net2
2019-04-24 14:10:37,087 [ main] WARN com.openkm.installer.c.c - Unknown network interface: net3
2019-04-24 14:10:37,087 [ main] WARN com.openkm.installer.c.c - Unknown network interface: ppp0
2019-04-24 14:10:37,087 [ main] WARN com.openkm.installer.c.c - Unknown network interface: ppp1
2019-04-24 14:10:37,087 [ main] INFO com.openkm.installer.c.c - Detected network interface: eth4
2019-04-24 14:10:37,087 [ main] INFO com.openkm.installer.c.c - Interface address: /172.30.32.147
2019-04-24 14:10:37,087 [ main] INFO com.openkm.installer.c.c - Interface address: /fe80:0:0:0:24ab:50c2:27ba:8941%eth4
2019-04-24 14:10:37,087 [ main] INFO com.openkm.installer.c.c - MAC address: 00:0D:3A:1D:18:27
2019-04-24 14:10:43,407 [ main] INFO com.openkm.installer.b - ### BEGIN INSTALL ###
2019-04-24 14:10:43,407 [ main] INFO com.openkm.installer.Main - Downloading Tomcat: 8.5.24
2019-04-24 14:10:55,408 [ main] INFO com.openkm.installer.c.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-8.5.24.zip/download
2019-04-24 14:10:56,065 [ main] INFO com.openkm.installer.c.h - Download download - 5%
2019-04-24 14:10:56,408 [ main] INFO com.openkm.installer.c.h - Download download - 10%
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2019-04-24 14:11:01,424 [ main] INFO com.openkm.installer.c.h - Download download - 85%
2019-04-24 14:11:01,783 [ main] INFO com.openkm.installer.c.h - Download download - 90%
2019-04-24 14:11:02,096 [ main] INFO com.openkm.installer.c.h - Download download - 95%
2019-04-24 14:11:02,408 [ main] INFO com.openkm.installer.c.h - Download download - 100%
2019-04-24 14:11:02,408 [ main] INFO com.openkm.installer.Main - Unzipping archive...
2019-04-24 14:11:02,408 [ main] INFO com.openkm.installer.b - Extracting C:\Users\c133t\Desktop\installer.tmp\Tomcat-8.5.24.zip to C:\Users\c133t\Desktop
2019-04-24 14:11:06,094 [ main] INFO com.openkm.installer.b - Extract finished
2019-04-24 14:11:06,094 [ main] INFO com.openkm.installer.Main - Downloading Extras
2019-04-24 14:11:09,753 [ main] INFO com.openkm.installer.c.h - Download from https://sourceforge.net/projects/openkm/files/common/Extras.zip/download
2019-04-24 14:11:12,144 [ main] INFO com.openkm.installer.c.h - Download download - 5%
2019-04-24 14:11:14,222 [ main] INFO com.openkm.installer.c.h - Download download - 10%
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2019-04-24 14:11:31,409 [ main] INFO com.openkm.installer.c.h - Download download - 50%
2019-04-24 14:11:33,519 [ main] INFO com.openkm.installer.c.h - Download download - 55%
2019-04-24 14:11:35,659 [ main] INFO com.openkm.installer.c.h - Download download - 60%
2019-04-24 14:11:37,862 [ main] INFO com.openkm.installer.c.h - Download download - 65%
2019-04-24 14:11:40,019 [ main] INFO com.openkm.installer.c.h - Download download - 70%
2019-04-24 14:11:42,081 [ main] INFO com.openkm.installer.c.h - Download download - 75%
2019-04-24 14:11:44,159 [ main] INFO com.openkm.installer.c.h - Download download - 80%
2019-04-24 14:11:46,628 [ main] INFO com.openkm.installer.c.h - Download download - 85%
2019-04-24 14:11:48,847 [ main] INFO com.openkm.installer.c.h - Download download - 90%
2019-04-24 14:11:50,972 [ main] INFO com.openkm.installer.c.h - Download download - 95%
2019-04-24 14:11:53,112 [ main] INFO com.openkm.installer.c.h - Download download - 100%
2019-04-24 14:11:53,112 [ main] INFO com.openkm.installer.Main - Unzipping archive...
2019-04-24 14:11:53,112 [ main] INFO com.openkm.installer.b - Extracting C:\Users\c133t\Desktop\installer.tmp\Extras.zip to C:\Users\c133t\Desktop\tomcat-8.5.24
2019-04-24 14:12:40,540 [ main] INFO com.openkm.installer.b - Extract finished
2019-04-24 14:12:40,540 [ main] INFO com.openkm.installer.Main - Downloading OpenKM: 6.3.8
2019-04-24 14:12:40,540 [ main] INFO com.openkm.installer.b - Download OpenKM-6.3.8.zip from https://sourceforge.net/projects/openkm/files/6.3.8/OpenKM-6.3.8.zip/download to C:\Users\c133t\Desktop\installer.tmp\OpenKM-6.3.8.zip
2019-04-24 14:12:47,374 [ main] INFO com.openkm.installer.c.h - Download from https://sourceforge.net/projects/openkm/files/6.3.8/OpenKM-6.3.8.zip/download
2019-04-24 14:12:48,874 [ main] INFO com.openkm.installer.c.h - Download download - 5%
2019-04-24 14:12:50,296 [ main] INFO com.openkm.installer.c.h - Download download - 10%
2019-04-24 14:12:51,687 [ main] INFO com.openkm.installer.c.h - Download download - 15%
2019-04-24 14:12:53,140 [ main] INFO com.openkm.installer.c.h - Download download - 20%
2019-04-24 14:12:54,530 [ main] INFO com.openkm.installer.c.h - Download download - 25%
2019-04-24 14:12:55,968 [ main] INFO com.openkm.installer.c.h - Download download - 30%
2019-04-24 14:12:57,358 [ main] INFO com.openkm.installer.c.h - Download download - 35%
2019-04-24 14:12:58,812 [ main] INFO com.openkm.installer.c.h - Download download - 40%
2019-04-24 14:13:00,218 [ main] INFO com.openkm.installer.c.h - Download download - 45%
2019-04-24 14:13:01,577 [ main] INFO com.openkm.installer.c.h - Download download - 50%
2019-04-24 14:13:02,968 [ main] INFO com.openkm.installer.c.h - Download download - 55%
2019-04-24 14:13:04,437 [ main] INFO com.openkm.installer.c.h - Download download - 60%
2019-04-24 14:13:05,890 [ main] INFO com.openkm.installer.c.h - Download download - 65%
2019-04-24 14:13:07,327 [ main] INFO com.openkm.installer.c.h - Download download - 70%
2019-04-24 14:13:08,733 [ main] INFO com.openkm.installer.c.h - Download download - 75%
2019-04-24 14:13:10,155 [ main] INFO com.openkm.installer.c.h - Download download - 80%
2019-04-24 14:13:11,577 [ main] INFO com.openkm.installer.c.h - Download download - 85%
2019-04-24 14:13:13,062 [ main] INFO com.openkm.installer.c.h - Download download - 90%
2019-04-24 14:13:14,515 [ main] INFO com.openkm.installer.c.h - Download download - 95%
2019-04-24 14:13:15,921 [ main] INFO com.openkm.installer.c.h - Download download - 100%
2019-04-24 14:13:15,921 [ main] INFO com.openkm.installer.b - Download finished
2019-04-24 14:13:15,921 [ main] INFO com.openkm.installer.Main - Unzipping archive...
2019-04-24 14:13:15,921 [ main] INFO com.openkm.installer.b - Extracting C:\Users\c133t\Desktop\installer.tmp\OpenKM-6.3.8.zip to C:\Users\c133t\Desktop\installer.tmp
2019-04-24 14:13:16,437 [ main] INFO com.openkm.installer.b - Extract finished
2019-04-24 14:13:16,437 [ main] INFO com.openkm.installer.Main - Check archive integrity...
2019-04-24 14:13:17,655 [ main] INFO com.openkm.installer.b - MD5 hash is ok
2019-04-24 14:13:17,671 [ main] INFO com.openkm.installer.Main - Copy OpenKM
2019-04-24 14:13:17,671 [ main] INFO com.openkm.installer.Main - Configure OpenKM
2019-04-24 14:13:17,671 [ main] INFO com.openkm.installer.c.d - Execute: [setx, PATH, C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\C:\Users\c133t\Desktop\tomcat-8.5.24\lib\sigar, /M]
2019-04-24 14:13:17,827 [ main] INFO com.openkm.installer.Main -
2019-04-24 14:13:17,827 [ main] INFO com.openkm.installer.Main - SUCCESS: Specified value was saved.
2019-04-24 14:13:17,843 [ main] INFO com.openkm.installer.Main - Configure service
2019-04-24 14:13:17,843 [ main] INFO com.openkm.installer.c.l - Install service: [C:\Users\c133t\Desktop\tomcat-8.5.24\bin\service.bat, install, OpenKM]
2019-04-24 14:13:17,843 [ main] INFO com.openkm.installer.c.d - Execute: [C:\Users\c133t\Desktop\tomcat-8.5.24\bin\service.bat, install, OpenKM]
2019-04-24 14:13:18,373 [ main] INFO com.openkm.installer.Main - The JAVA_HOME environment variable is not defined correctly
2019-04-24 14:13:18,373 [ main] INFO com.openkm.installer.Main - This environment variable is needed to run this program
2019-04-24 14:13:18,373 [ main] INFO com.openkm.installer.Main - NB: JAVA_HOME should point to a JDK not a JRE
2019-04-24 14:13:18,373 [ main] INFO com.openkm.installer.c.d - Execute: [C:\Users\c133t\Desktop\tomcat-8.5.24\bin\OpenKM, //US//OpenKM, ++JvmOptions="-XX:+UseConcMarkSweepGC"]
2019-04-24 15:05:41,660 [ main] INFO com.openkm.installer.Main - Running in Windows: 0.9.12-CE (build: 545b0ed)
2019-04-24 15:05:41,660 [ main] INFO com.openkm.installer.Main - Local host: hazrndc147 (172.30.32.147)
2019-04-24 15:05:41,660 [ main] INFO com.openkm.installer.Main - Java version: 1.8.0_211
2019-04-24 15:05:41,660 [ main] INFO com.openkm.installer.Main - JAVA_HOME = C:\Program Files\Java\jdk1.8.0_211
2019-04-24 15:05:41,753 [ main] INFO com.openkm.installer.Main - Free disk size: 112.9 GB
2019-04-24 15:05:41,753 [ main] INFO com.openkm.installer.Main - RAM size: 7.0 GB
2019-04-24 15:05:41,753 [ main] INFO com.openkm.installer.Main - CPU cores: 2
2019-04-24 15:05:41,753 [ main] INFO com.openkm.installer.Main - Supported databases: [h2, hsqldb, mariadb, mysql, oracle, postgresql, sqlserver]
2019-04-24 15:05:41,753 [ main] INFO com.openkm.installer.Main - Current directory: C:\Users\c133t\Desktop
2019-04-24 15:05:41,753 [ main] INFO com.openkm.installer.Main - ERROR: Tomcat directory already exists: C:\Users\c133t\Desktop\tomcat-8.5.24
2019-04-24 15:06:20,660 [ main] INFO com.openkm.installer.Main - Running in Windows: 0.9.12-CE (build: 545b0ed)
2019-04-24 15:06:20,660 [ main] INFO com.openkm.installer.Main - Local host: hazrndc147 (172.30.32.147)
2019-04-24 15:06:20,660 [ main] INFO com.openkm.installer.Main - Java version: 1.8.0_211
2019-04-24 15:06:20,660 [ main] INFO com.openkm.installer.Main - JAVA_HOME = C:\Program Files\Java\jdk1.8.0_211
2019-04-24 15:06:20,754 [ main] INFO com.openkm.installer.Main - Free disk size: 113.9 GB
2019-04-24 15:06:20,754 [ main] INFO com.openkm.installer.Main - RAM size: 7.0 GB
2019-04-24 15:06:20,754 [ main] INFO com.openkm.installer.Main - CPU cores: 2
2019-04-24 15:06:20,754 [ main] INFO com.openkm.installer.Main - Supported databases: [h2, hsqldb, mariadb, mysql, oracle, postgresql, sqlserver]
2019-04-24 15:06:20,754 [ main] INFO com.openkm.installer.Main - Current directory: C:\Users\c133t\Desktop
2019-04-24 15:06:25,455 [ main] INFO com.openkm.installer.Main - Install version: 6.3.8
2019-04-24 15:06:25,815 [ main] WARN com.openkm.installer.c.c - Unknown network interface: net0
2019-04-24 15:06:25,815 [ main] WARN com.openkm.installer.c.c - Unknown network interface: net1
2019-04-24 15:06:25,815 [ main] WARN com.openkm.installer.c.c - Unknown network interface: net2
2019-04-24 15:06:25,815 [ main] WARN com.openkm.installer.c.c - Unknown network interface: net3
2019-04-24 15:06:25,815 [ main] WARN com.openkm.installer.c.c - Unknown network interface: ppp0
2019-04-24 15:06:25,815 [ main] WARN com.openkm.installer.c.c - Unknown network interface: ppp1
2019-04-24 15:06:25,815 [ main] INFO com.openkm.installer.c.c - Detected network interface: eth4
2019-04-24 15:06:25,815 [ main] INFO com.openkm.installer.c.c - Interface address: /172.30.32.147
2019-04-24 15:06:25,815 [ main] INFO com.openkm.installer.c.c - Interface address: /fe80:0:0:0:24ab:50c2:27ba:8941%eth4
2019-04-24 15:06:25,815 [ main] INFO com.openkm.installer.c.c - MAC address: 00:0D:3A:1D:18:27
2019-04-24 15:06:26,966 [ main] INFO com.openkm.installer.b - ### BEGIN INSTALL ###
2019-04-24 15:06:26,966 [ main] INFO com.openkm.installer.Main - Downloading Tomcat: 8.5.24
2019-04-24 15:06:38,637 [ main] INFO com.openkm.installer.c.h - Download from https://sourceforge.net/projects/openkm/files/common/Tomcat-8.5.24.zip/download
2019-04-24 15:06:39,496 [ main] INFO com.openkm.installer.c.h - Download download - 5%
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2019-04-24 15:06:57,585 [ main] INFO com.openkm.installer.c.h - Download download - 100%
2019-04-24 15:06:57,585 [ main] INFO com.openkm.installer.Main - Unzipping archive...
2019-04-24 15:06:57,585 [ main] INFO com.openkm.installer.b - Extracting C:\Users\c133t\Desktop\installer.tmp\Tomcat-8.5.24.zip to C:\Users\c133t\Desktop
2019-04-24 15:06:59,288 [ main] INFO com.openkm.installer.b - Extract finished
2019-04-24 15:06:59,288 [ main] INFO com.openkm.installer.Main - Downloading Extras
2019-04-24 15:07:03,583 [ main] INFO com.openkm.installer.c.h - Download from https://sourceforge.net/projects/openkm/files/common/Extras.zip/download
2019-04-24 15:07:04,255 [ main] INFO com.openkm.installer.c.h - Download download - 5%
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2019-04-24 15:07:09,520 [ main] INFO com.openkm.installer.c.h - Download download - 100%
2019-04-24 15:07:09,771 [ main] INFO com.openkm.installer.Main - Unzipping archive...
2019-04-24 15:07:09,771 [ main] INFO com.openkm.installer.b - Extracting C:\Users\c133t\Desktop\installer.tmp\Extras.zip to C:\Users\c133t\Desktop\tomcat-8.5.24
2019-04-24 15:07:33,742 [ main] INFO com.openkm.installer.b - Extract finished
2019-04-24 15:07:33,742 [ main] INFO com.openkm.installer.Main - Downloading OpenKM: 6.3.8
2019-04-24 15:07:33,742 [ main] INFO com.openkm.installer.b - Download OpenKM-6.3.8.zip from https://sourceforge.net/projects/openkm/files/6.3.8/OpenKM-6.3.8.zip/download to C:\Users\c133t\Desktop\installer.tmp\OpenKM-6.3.8.zip
2019-04-24 15:07:42,231 [ main] INFO com.openkm.installer.c.h - Download from https://sourceforge.net/projects/openkm/files/6.3.8/OpenKM-6.3.8.zip/download
2019-04-24 15:07:43,750 [ main] INFO com.openkm.installer.c.h - Download download - 5%
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2019-04-24 15:07:48,719 [ main] INFO com.openkm.installer.b - Download finished
2019-04-24 15:07:48,719 [ main] INFO com.openkm.installer.Main - Unzipping archive...
2019-04-24 15:07:48,719 [ main] INFO com.openkm.installer.b - Extracting C:\Users\c133t\Desktop\installer.tmp\OpenKM-6.3.8.zip to C:\Users\c133t\Desktop\installer.tmp
2019-04-24 15:07:49,125 [ main] INFO com.openkm.installer.b - Extract finished
2019-04-24 15:07:49,125 [ main] INFO com.openkm.installer.Main - Check archive integrity...
2019-04-24 15:07:49,891 [ main] INFO com.openkm.installer.b - MD5 hash is ok
2019-04-24 15:07:49,906 [ main] INFO com.openkm.installer.Main - Copy OpenKM
2019-04-24 15:07:49,906 [ main] INFO com.openkm.installer.Main - Configure OpenKM
2019-04-24 15:07:49,906 [ main] INFO com.openkm.installer.c.d - Execute: [setx, PATH, C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\C:\Users\c133t\Desktop\tomcat-8.5.24\lib\sigarC:\Users\c133t\Desktop\tomcat-8.5.24\lib\sigar, /M]
2019-04-24 15:07:49,984 [ main] INFO com.openkm.installer.Main -
2019-04-24 15:07:49,984 [ main] INFO com.openkm.installer.Main - SUCCESS: Specified value was saved.
2019-04-24 15:07:50,000 [ main] INFO com.openkm.installer.Main - Configure service
2019-04-24 15:07:50,000 [ main] INFO com.openkm.installer.c.l - Install service: [C:\Users\c133t\Desktop\tomcat-8.5.24\bin\service.bat, install, OpenKM]
2019-04-24 15:07:50,000 [ main] INFO com.openkm.installer.c.d - Execute: [C:\Users\c133t\Desktop\tomcat-8.5.24\bin\service.bat, install, OpenKM]
2019-04-24 15:07:57,063 [ main] INFO com.openkm.installer.Main - Installing the service 'OpenKM' ...
2019-04-24 15:07:57,063 [ main] INFO com.openkm.installer.Main - Using CATALINA_HOME: "C:\Users\c133t\Desktop\tomcat-8.5.24"
2019-04-24 15:07:57,063 [ main] INFO com.openkm.installer.Main - Using CATALINA_BASE: "C:\Users\c133t\Desktop\tomcat-8.5.24"
2019-04-24 15:07:57,063 [ main] INFO com.openkm.installer.Main - Using JAVA_HOME: "C:\Program Files\Java\jdk1.8.0_211"
2019-04-24 15:07:57,063 [ main] INFO com.openkm.installer.Main - Using JRE_HOME: "C:\Program Files\Java\jdk1.8.0_211\jre"
2019-04-24 15:07:57,063 [ main] INFO com.openkm.installer.Main - Using JVM: "C:\Program Files\Java\jdk1.8.0_211\jre\bin\server\jvm.dll"
2019-04-24 15:07:57,063 [ main] INFO com.openkm.installer.Main - Failed installing 'OpenKM' service
2019-04-24 15:07:57,063 [ main] INFO com.openkm.installer.c.d - Execute: [C:\Users\c133t\Desktop\tomcat-8.5.24\bin\OpenKM, //US//OpenKM, ++JvmOptions="-XX:+UseConcMarkSweepGC"]
2019-04-24 15:07:57,372 [ main] INFO com.openkm.installer.c.d - Execute: [C:\Users\c133t\Desktop\tomcat-8.5.24\bin\OpenKM, //US//OpenKM, ++JvmOptions="-Djava.awt.headless=true"]
2019-04-24 15:07:58,303 [ main] INFO com.openkm.installer.c.d - Execute: [C:\Users\c133t\Desktop\tomcat-8.5.24\bin\OpenKM, //US//OpenKM, ++JvmOptions="-Dfile.encoding=utf-8"]
2019-04-24 15:07:58,694 [ main] INFO com.openkm.installer.c.d - Execute: [C:\Users\c133t\Desktop\tomcat-8.5.24\bin\OpenKM, //US//OpenKM, ++JvmOptions="-Dmail.mime.ignoreunknownencoding=true"]
2019-04-24 15:07:58,993 [ main] INFO com.openkm.installer.Main - Directory cleanup
2019-04-24 15:07:58,993 [ main] INFO com.openkm.installer.b - Directory cleanup C:\Users\c133t\Desktop\installer.tmp
2019-04-24 15:07:59,040 [ main] INFO com.openkm.installer.b - ### FINISH INSTALL ###
