Problem after installing

[trumpimar]

Hi everyone,

I've tried installing OpenKM on a Windows machine, but I'm getting an error during startup which I don't know how to handle. The logs show that part of the initialization fails because a file can't be found, but I've no idea where to fix this. Please see the line timestamped: 27-Oct-2018 14:30:33.387

Hope you can help me. Thanks.

[jllort]

- Please, stop OpenKM
- remove all the files into the logs folder
- Start OpenKM
- compress logs folder into zip
- share with us from the post

the log file into pdf format is difficult format for reading

[trumpimar]

Sorry about that. I tried to upload the single log file which the forum didn't accept, hence the pdf.
Here's the zip.

[jllort]

The reason for the issue is that you have installed OpenKM into a folder path with white spaces and it does not like much this kind of configuration.

You are getting in the log errors like:

Code: Select all

Caused by: java.io.FileNotFoundException: C:\Program (The system cannot find the file specified)

1- Remove OpenKM service ( /bin/service.bat remove -> I'm not 100 sure about this command )
2- Move the tomcat folder installation into a folder path without whitespaces.
3- Install the service again https://docs.openkm.com/kcenter/view/ok ... asaservice -> steps are similar of what you should do.

another option is remove entire ( also the service ) and reinstall again