scanner and file uploader not working

Problems with installing OpenKM? No problemo, the solution is closer than you think.
Forum rules
Please, before asking something see the documentation wiki or use the search feature of the forum. And remember we don't have a crystal ball or mental readers, so if you post about an issue tell us which OpenKM are you using and also the browser and operating system version. For more info read How to Report Bugs Effectively.
Post Reply
meid
Fresh Boarder
Fresh Boarder
Posts: 4
Joined: Wed Jan 11, 2017 11:45 am

scanner and file uploader not working

Post by meid » Wed Jan 11, 2017 12:28 pm

Dears ,
Can any one help me how to make scanner and file uploader working on my openkm-6.3.2-community
Attachments
Untitled.jpg

jllort
Moderator
Moderator
Posts: 9108
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
Contact:

Re: scanner and file uploader not working

Post by jllort » Thu Jan 12, 2017 6:09 pm

Which browser are you using ?
You need to have java jdk 1.8 installed in your computer ( take a look here http://www.oracle.com/technetwork/java/ ... index.html )

IsabellaSc1952
Fresh Boarder
Fresh Boarder
Posts: 1
Joined: Sat Jan 14, 2017 5:45 pm
Contact:

Re: scanner and file uploader not working

Post by IsabellaSc1952 » Sat Jan 14, 2017 5:48 pm

I have the same problem with 1.8 installed.

jllort
Moderator
Moderator
Posts: 9108
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
Contact:

Re: scanner and file uploader not working

Post by jllort » Sat Jan 14, 2017 8:44 pm

Which is your browser ? With chrome you will not get running because they have definitively removed the applets support. At the present you must use firefox or IE. In professional version we have yet removed the appler in favour websocket + java web start, but in the comunity this changes has still not yet arrived

meid
Fresh Boarder
Fresh Boarder
Posts: 4
Joined: Wed Jan 11, 2017 11:45 am

Re: scanner and file uploader not working

Post by meid » Sun Jan 15, 2017 1:59 pm

im trying to using OpenKM throw Chrome and IE and Firefox ... all with the same problem .

meid
Fresh Boarder
Fresh Boarder
Posts: 4
Joined: Wed Jan 11, 2017 11:45 am

Re: scanner and file uploader not working

Post by meid » Sun Jan 15, 2017 2:00 pm

jllort wrote:Which is your browser ? With chrome you will not get running because they have definitively removed the applets support. At the present you must use firefox or IE. In professional version we have yet removed the appler in favour websocket + java web start, but in the comunity this changes has still not yet arrived




im trying to using OpenKM throw Chrome and IE and Firefox ... all with the same problem .

meid
Fresh Boarder
Fresh Boarder
Posts: 4
Joined: Wed Jan 11, 2017 11:45 am

Re: scanner and file uploader not working

Post by meid » Sun Jan 15, 2017 2:07 pm

jllort wrote:Which is your browser ? With chrome you will not get running because they have definitively removed the applets support. At the present you must use firefox or IE. In professional version we have yet removed the appler in favour websocket + java web start, but in the comunity this changes has still not yet arrived


i didn't understand what you mean .... by the way im trying with IE version 9 and Firefox 50.1.0 and Firefox 25.1 with the same problem



For java jdk 1.8 ..... can you send me link direct link for it ... im using Jave version 8 update 111 (build 1.8.0)
Attachments
java.jpg

jllort
Moderator
Moderator
Posts: 9108
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
Contact:

Re: scanner and file uploader not working

Post by jllort » Tue Jan 17, 2017 12:14 pm

java version is correct. Check Java version at:

https://www.java.com/en/download/installed.jsp

And also take a look at your application.url and ensure it's configured correctly.

ken8848
Fresh Boarder
Fresh Boarder
Posts: 1
Joined: Fri Mar 03, 2017 5:35 am

Re: scanner and file uploader not working

Post by ken8848 » Fri Mar 03, 2017 5:40 am

those function is not available in community version.

If you want to disable the error, you can disable those 2 function at Database

jllort
Moderator
Moderator
Posts: 9108
Joined: Fri Dec 21, 2007 11:23 am
Location: Sineu - ( Illes Balears ) - Spain
Contact:

Re: scanner and file uploader not working

Post by jllort » Sat Mar 04, 2017 10:45 am

Scanner applet is still alive in community version but in next release we will definitively remove it. My suggestion is using Windows client scanner tool, you can download from our download section https://www.openkm.com/en/download.html

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests