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Fresh installation Windows 64 bit doesn't start

https://forum.openkm.com/viewtopic.php?t=20995

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Fresh installation Windows 64 bit doesn't start

PostPosted:Tue Oct 18, 2016 8:57 am
by anoRino
Hello all,

I installed openkm using exe installer on windows 64 bit. It created a shortcut on desktop that points to startup.bat. I did not touch any config. I double click and it doesn't start with ClassNotFoundException. Tomcat log:
Code: Select all

Eki 18, 2016 11:42:54 AM org.apache.tomcat.util.digester.Digester startElement
SEVERE: Begin event threw exception
java.lang.ClassNotFoundException: com.openkm.util.Log4JInitializer
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at org.apache.tomcat.util.digester.ObjectCreateRule.begin(ObjectCreateRule.java:144)
	at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1288)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509)
	at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:182)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(XMLDocumentFragmentScannerImpl.java:1338)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2781)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:504)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:848)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:777)
	at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
	at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643)
	at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1561)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:615)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)

Eki 18, 2016 11:42:54 AM org.apache.catalina.startup.Catalina load
WARNING: Catalina.start using conf/server.xml: Error at (36, 111) : com.openkm.util.Log4JInitializer
Eki 18, 2016 11:42:54 AM org.apache.tomcat.util.digester.Digester startElement
SEVERE: Begin event threw exception
java.lang.ClassNotFoundException: com.openkm.util.Log4JInitializer
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at org.apache.tomcat.util.digester.ObjectCreateRule.begin(ObjectCreateRule.java:144)
	at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1288)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509)
	at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:182)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(XMLDocumentFragmentScannerImpl.java:1338)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2781)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:504)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:848)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:777)
	at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
	at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643)
	at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1561)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:615)
	at org.apache.catalina.startup.Catalina.start(Catalina.java:677)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:321)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:455)

Eki 18, 2016 11:42:54 AM org.apache.catalina.startup.Catalina load
WARNING: Catalina.start using conf/server.xml: Error at (36, 111) : com.openkm.util.Log4JInitializer
Eki 18, 2016 11:42:54 AM org.apache.catalina.startup.Catalina start
SEVERE: Cannot start server. Server instance is not configured.

Re: Fresh installation Windows 64 bit doesn't start

PostPosted:Tue Oct 18, 2016 5:31 pm
by jllort
I suspect it's executing the application under wrong java JDK. Do you have any JDK installed in your computer. Try to executing under jdk 1.7 ( you can set JAVA_HOME etc.. into the file $TOMCAT_HOME/bin/setenv.bat )

Re: Fresh installation Windows 64 bit doesn't start

PostPosted:Wed Oct 19, 2016 11:34 am
by anoRino
It is using its own jdk that the installation creates. From setenv.bat:
Code: Select all

set JAVA_OPTS=%JAVA_OPTS% -Xms256m -Xmx2048m -XX:+UseConcMarkSweepGC -Djava.awt.headless=true
set JAVA_OPTS=%JAVA_OPTS% -Dfile.encoding=UTF-8 -Dsun.jnu.encoding=UTF-8 -Dmail.mime.ignoreunknownencoding=true
set PATH=%PATH%;%CATALINA_HOME%\lib\sigar

set JAVA_HOME=D:\Progs\openkm\java
openkm is installed in D:\Progs\openkm\

Re: Fresh installation Windows 64 bit doesn't start

PostPosted:Wed Oct 19, 2016 8:37 pm
by tothedrew
I am having the exact same problem. I am trying to install 6.3.2 Windows installer on a Windows 10 x64. I would like to also see a resolution to this issue.

Re: Fresh installation Windows 64 bit doesn't start

PostPosted:Thu Oct 20, 2016 8:23 pm
by jllort
We have just released 6.3.2 this week and should going right, did you used the installer openkm-6.3.2-community-windows-installer.exe or the bundle ?

Re: Fresh installation Windows 64 bit doesn't start

PostPosted:Thu Oct 20, 2016 9:44 pm
by tothedrew
I simply use the installer. Here is the operation of my steps:

1. Environment
1.JPG
1.JPG (93.79 KiB) Viewed 4462 times
2. Installer.
2.JPG
2.JPG (12.27 KiB) Viewed 4462 times
I run as Administrator and install to C:\openkm-6.3.2-community
3.JPG
3.JPG (92.36 KiB) Viewed 4462 times
It finishes. I have a couple of desktop icons and use the Start OpenKM icon. The CMD screen flashes.
4.JPG
4.JPG (52.57 KiB) Viewed 4462 times
As you can see, it doesn't open.

3. Logs
Here is the Catalina Log.
Code: Select all
Oct 20, 2016 5:39:28 PM org.apache.tomcat.util.digester.Digester startElement
SEVERE: Begin event threw exception
java.lang.ClassNotFoundException: com.openkm.util.Log4JInitializer
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at org.apache.tomcat.util.digester.ObjectCreateRule.begin(ObjectCreateRule.java:144)
	at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1288)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509)
	at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:182)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(XMLDocumentFragmentScannerImpl.java:1338)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2781)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:504)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:848)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:777)
	at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
	at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643)
	at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1561)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:615)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:663)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:280)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:454)

Oct 20, 2016 5:39:28 PM org.apache.catalina.startup.Catalina load
WARNING: Catalina.start using conf/server.xml: Error at (36, 111) : com.openkm.util.Log4JInitializer
Oct 20, 2016 5:39:28 PM org.apache.tomcat.util.digester.Digester startElement
SEVERE: Begin event threw exception
java.lang.ClassNotFoundException: com.openkm.util.Log4JInitializer
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
	at org.apache.tomcat.util.digester.ObjectCreateRule.begin(ObjectCreateRule.java:144)
	at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1288)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:509)
	at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:182)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(XMLDocumentFragmentScannerImpl.java:1338)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2781)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
	at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:504)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:848)
	at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:777)
	at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
	at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213)
	at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643)
	at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1561)
	at org.apache.catalina.startup.Catalina.load(Catalina.java:615)
	at org.apache.catalina.startup.Catalina.start(Catalina.java:677)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:321)
	at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:455)

Oct 20, 2016 5:39:28 PM org.apache.catalina.startup.Catalina load
WARNING: Catalina.start using conf/server.xml: Error at (36, 111) : com.openkm.util.Log4JInitializer
Oct 20, 2016 5:39:28 PM org.apache.catalina.startup.Catalina start
SEVERE: Cannot start server. Server instance is not configured.

All other logs are blank.

Re: Fresh installation Windows 64 bit doesn't start

PostPosted:Tue Oct 25, 2016 6:30 am
by pavila
Hello,

Packages were generated in a wrong way. I've uploaded the fixed ones, so please download it again and verify it's working now.

Sorry for the inconvenience.

Re: Fresh installation Windows 64 bit doesn't start

PostPosted:Tue Oct 25, 2016 1:21 pm
by tothedrew
BRILLIANT! It works without hiccup, thank you.
All times are UTC
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