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New user start-up problem(s)

https://forum.openkm.com/viewtopic.php?t=20960

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New user start-up problem(s)

PostPosted:Fri Sep 09, 2016 12:26 pm
by EV72
Hello,
New user on Po trial version. Win 7, 64 BIT.
Installed, and after initial errors made some modifications: pointed setenv to 64 bit JDK 1.7 and lowered the memory value.

After runnning catalina.bat, scrolling text in DOS box, and log file several errors remain. First is "Failed to scan JAR". Subsequently "Error configuring application listener of class com.openkm.servlet.SessionListener"

Log file paste:
Code: Select all
2016-09-09 14:21:38,065 [main] INFO  org.apache.catalina.core.AprLifecycleListener- The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Java\jdk1.7.0_79\bin;C:\windows\Sun\Java\bin;C:\windows\system32;C:\windows;C:\ProgramData\Oracle\Java\javapath;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Skype\Phone\;C:\openkm-6.4.22\tomcat\lib\sigar;.
2016-09-09 14:21:39,948 [main] INFO  org.apache.coyote.http11.Http11Protocol- Initializing ProtocolHandler ["http-bio-0.0.0.0-8080"]
2016-09-09 14:21:39,996 [main] INFO  org.apache.coyote.ajp.AjpProtocol- Initializing ProtocolHandler ["ajp-bio-8009"]
2016-09-09 14:21:39,996 [main] INFO  org.apache.catalina.startup.Catalina- Initialization processed in 3951 ms
2016-09-09 14:21:40,497 [main] INFO  org.apache.catalina.core.StandardService- Starting service Catalina
2016-09-09 14:21:40,497 [main] INFO  org.apache.catalina.core.StandardEngine- Starting Servlet Engine: Apache Tomcat/7.0.61
2016-09-09 14:21:40,798 [localhost-startStop-1] INFO  org.apache.catalina.startup.HostConfig- Deploying web application archive C:\openkm-6.4.22\tomcat\webapps\OpenKM.war
2016-09-09 14:21:57,404 [localhost-startStop-1] WARN  org.apache.tomcat.util.scan.StandardJarScanner- Failed to scan JAR [file:/C:/openkm-6.4.22/tomcat/webapps/OpenKM/WEB-INF/lib/jasperreports-5.6.1.jar] from WEB-INF/lib
java.util.zip.ZipException: error in opening zip file
	at java.util.zip.ZipFile.open(Native Method)
	at java.util.zip.ZipFile.<init>(ZipFile.java:215)
	at java.util.zip.ZipFile.<init>(ZipFile.java:145)
	at java.util.jar.JarFile.<init>(JarFile.java:154)
	at java.util.jar.JarFile.<init>(JarFile.java:91)
	at sun.net.www.protocol.jar.URLJarFile.<init>(URLJarFile.java:93)
	at sun.net.www.protocol.jar.URLJarFile.getJarFile(URLJarFile.java:69)
	at sun.net.www.protocol.jar.JarFileFactory.get(JarFileFactory.java:109)
	at sun.net.www.protocol.jar.JarURLConnection.connect(JarURLConnection.java:122)
	at sun.net.www.protocol.jar.JarURLConnection.getJarFile(JarURLConnection.java:89)
	at org.apache.tomcat.util.scan.FileUrlJar.<init>(FileUrlJar.java:41)
	at org.apache.tomcat.util.scan.JarFactory.newInstance(JarFactory.java:34)
	at org.apache.catalina.startup.ContextConfig$FragmentJarScannerCallback.scan(ContextConfig.java:2647)
	at org.apache.tomcat.util.scan.StandardJarScanner.process(StandardJarScanner.java:258)
	at org.apache.tomcat.util.scan.StandardJarScanner.scan(StandardJarScanner.java:177)
	at org.apache.catalina.startup.ContextConfig.processJarsForWebFragments(ContextConfig.java:1902)
	at org.apache.catalina.startup.ContextConfig.webConfig(ContextConfig.java:1272)
	at org.apache.catalina.startup.ContextConfig.configureStart(ContextConfig.java:889)
	at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:386)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117)
	at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:90)
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5416)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:652)
	at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1090)
	at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1900)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
	at java.util.concurrent.FutureTask.run(FutureTask.java:262)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:745)
2016-09-09 14:22:16,565 [localhost-startStop-1] ERROR org.apache.catalina.startup.ContextConfig- contextConfig.jarFile
java.util.zip.ZipException: error in opening zip file
	at java.util.zip.ZipFile.open(Native Method)
	at java.util.zip.ZipFile.<init>(ZipFile.java:215)
	at java.util.zip.ZipFile.<init>(ZipFile.java:145)
	at java.util.jar.JarFile.<init>(JarFile.java:154)
	at java.util.jar.JarFile.<init>(JarFile.java:91)
	at sun.net.www.protocol.jar.URLJarFile.<init>(URLJarFile.java:93)
	at sun.net.www.protocol.jar.URLJarFile.getJarFile(URLJarFile.java:69)
	at sun.net.www.protocol.jar.JarFileFactory.get(JarFileFactory.java:109)
	at sun.net.www.protocol.jar.JarURLConnection.connect(JarURLConnection.java:122)
	at sun.net.www.protocol.jar.JarURLConnection.getJarFile(JarURLConnection.java:89)
	at org.apache.tomcat.util.scan.FileUrlJar.<init>(FileUrlJar.java:41)
	at org.apache.tomcat.util.scan.JarFactory.newInstance(JarFactory.java:34)
	at org.apache.catalina.startup.ContextConfig.processAnnotationsJar(ContextConfig.java:1956)
	at org.apache.catalina.startup.ContextConfig.processAnnotationsUrl(ContextConfig.java:1931)
	at org.apache.catalina.startup.ContextConfig.processAnnotations(ContextConfig.java:1916)
	at org.apache.catalina.startup.ContextConfig.webConfig(ContextConfig.java:1330)
	at org.apache.catalina.startup.ContextConfig.configureStart(ContextConfig.java:889)
	at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:386)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117)
	at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:90)
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5416)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:652)
	at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1090)
	at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1900)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
	at java.util.concurrent.FutureTask.run(FutureTask.java:262)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:745)
2016-09-09 14:22:25,340 [localhost-startStop-1] ERROR org.apache.catalina.startup.ContextConfig- Failed to processes JAR found at URL [jar:file:/C:/openkm-6.4.22/tomcat/webapps/OpenKM/WEB-INF/lib/jasperreports-5.6.1.jar!/] for static resources to be included in context with name [jar:file:/C:/openkm-6.4.22/tomcat/webapps/OpenKM/WEB-INF/lib/jasperreports-5.6.1.jar!/]
2016-09-09 14:22:26,080 [localhost-startStop-1] WARN  org.apache.catalina.startup.TldConfig- Failed to process JAR [jar:file:/C:/openkm-6.4.22/tomcat/webapps/OpenKM/WEB-INF/lib/jasperreports-5.6.1.jar!/] for TLD files
java.util.zip.ZipException: error in opening zip file
	at java.util.zip.ZipFile.open(Native Method)
	at java.util.zip.ZipFile.<init>(ZipFile.java:215)
	at java.util.zip.ZipFile.<init>(ZipFile.java:145)
	at java.util.jar.JarFile.<init>(JarFile.java:154)
	at java.util.jar.JarFile.<init>(JarFile.java:91)
	at sun.net.www.protocol.jar.URLJarFile.<init>(URLJarFile.java:93)
	at sun.net.www.protocol.jar.URLJarFile.getJarFile(URLJarFile.java:69)
	at sun.net.www.protocol.jar.JarFileFactory.get(JarFileFactory.java:109)
	at sun.net.www.protocol.jar.JarURLConnection.connect(JarURLConnection.java:122)
	at sun.net.www.protocol.jar.JarURLConnection.getJarFile(JarURLConnection.java:89)
	at org.apache.tomcat.util.scan.FileUrlJar.<init>(FileUrlJar.java:41)
	at org.apache.tomcat.util.scan.JarFactory.newInstance(JarFactory.java:34)
	at org.apache.catalina.startup.TldConfig.tldScanJar(TldConfig.java:485)
	at org.apache.catalina.startup.TldConfig.access$100(TldConfig.java:61)
	at org.apache.catalina.startup.TldConfig$TldJarScannerCallback.scan(TldConfig.java:296)
	at org.apache.tomcat.util.scan.StandardJarScanner.process(StandardJarScanner.java:258)
	at org.apache.tomcat.util.scan.StandardJarScanner.scan(StandardJarScanner.java:177)
	at org.apache.catalina.startup.TldConfig.execute(TldConfig.java:269)
	at org.apache.catalina.startup.TldConfig.lifecycleEvent(TldConfig.java:565)
	at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117)
	at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:90)
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5416)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:652)
	at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1090)
	at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1900)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
	at java.util.concurrent.FutureTask.run(FutureTask.java:262)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:745)
2016-09-09 14:22:26,380 [localhost-startStop-1] INFO  org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/OpenKM]- No Spring WebApplicationInitializer types detected on classpath
2016-09-09 14:22:26,403 [localhost-startStop-1] ERROR org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/OpenKM]- Error configuring application listener of class com.openkm.servlet.SessionListener
java.lang.ClassNotFoundException: com.openkm.servlet.SessionListener
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1720)
	at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1571)
	at org.apache.catalina.core.DefaultInstanceManager.loadClass(DefaultInstanceManager.java:506)
	at org.apache.catalina.core.DefaultInstanceManager.loadClassMaybePrivileged(DefaultInstanceManager.java:488)
	at org.apache.catalina.core.DefaultInstanceManager.newInstance(DefaultInstanceManager.java:115)
	at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4932)
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5528)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:652)
	at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1090)
	at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1900)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
	at java.util.concurrent.FutureTask.run(FutureTask.java:262)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:745)
2016-09-09 14:22:26,927 [localhost-startStop-1] ERROR org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/OpenKM]- Skipped installing application listeners due to previous error(s)
2016-09-09 14:22:26,927 [localhost-startStop-1] ERROR org.apache.catalina.core.StandardContext- Error listenerStart
2016-09-09 14:22:27,149 [localhost-startStop-1] INFO  org.apache.catalina.util.SessionIdGeneratorBase- Creation of SecureRandom instance for session ID generation using [SHA1PRNG] took [221] milliseconds.
2016-09-09 14:22:27,149 [localhost-startStop-1] ERROR org.apache.catalina.core.StandardContext- Context [/OpenKM] startup failed due to previous errors
2016-09-09 14:22:27,302 [localhost-startStop-1] INFO  org.apache.catalina.startup.HostConfig- Deployment of web application archive C:\openkm-6.4.22\tomcat\webapps\OpenKM.war has finished in 46,504 ms
2016-09-09 14:22:27,305 [localhost-startStop-1] INFO  org.apache.catalina.startup.HostConfig- Deploying web application directory C:\openkm-6.4.22\tomcat\webapps\ROOT
2016-09-09 14:22:29,234 [localhost-startStop-1] INFO  org.apache.catalina.startup.HostConfig- Deployment of web application directory C:\openkm-6.4.22\tomcat\webapps\ROOT has finished in 1,928 ms
2016-09-09 14:22:29,236 [main] INFO  org.apache.coyote.http11.Http11Protocol- Starting ProtocolHandler ["http-bio-0.0.0.0-8080"]
2016-09-09 14:22:29,267 [main] INFO  org.apache.coyote.ajp.AjpProtocol- Starting ProtocolHandler ["ajp-bio-8009"]
2016-09-09 14:22:29,268 [main] INFO  org.apache.catalina.startup.Catalina- Server startup in 49272 ms
2016-09-09 14:22:44,814 [Thread-4] INFO  org.apache.coyote.http11.Http11Protocol- Pausing ProtocolHandler ["http-bio-0.0.0.0-8080"]
Thanks for helping!
Eric

Re: New user start-up problem(s)

PostPosted:Mon Sep 12, 2016 2:56 pm
by jllort
Installa a jdk 64 bits in your computer ( if you do not have it ).
Modify setenv.bat and set there the JAVA_HOME ( see in first lines of log that is using C:\ProgramData\Oracle\Java\javapath; )

Re: New user start-up problem(s)

PostPosted:Tue Sep 13, 2016 11:57 am
by EV72
As mentioned in my original post, I had already done that. Perhaps not correctly, but I tried again with Community version, same issue.

I don't understand what you mean by '( see in first lines of log that is using C:\ProgramData\Oracle\Java\javapath; )'

I do not have a folder C:\ProgramData\Oracle\

Re: New user start-up problem(s)

PostPosted:Fri Sep 16, 2016 4:22 pm
by jllort
The folder C:\ProgramData\Oracle\ is in your PATH environment variable.

Your architecture is 64 bits and also de the JDK you have installed no ?
Can be a lot of reasons why the application is not correctly running in you OS ( At the begining seems is using C:\Program Files\Java\jdk1.7.0_79 ) because on a non clean windows anything is possible.

I see you are trying to run our trial, here we have two options, both needs contacting with sales & marketing team guys across our website contact form at https://www.openkm.com/en/contact.html . To do not losing time from your side, and be frustrated our guys can provide to you a full demo in our cloud for 2 weeks, or can authorize us to take a look on your system for discovering what's happening ( the first sure is the best option for all ).

Re: New user start-up problem(s)

PostPosted:Wed Sep 28, 2016 12:46 pm
by EV72
OK, I bypassed this problem for now, by creating a new user account in Win7. That worked fine as apparently it did not have any previous Java isntallations associated to it. I have done the demo with your sales team.
Eric
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