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No Statistics Icon

PostPosted:Mon Jun 06, 2016 8:37 am
by pokil
Hi ,

I have a question , Why after installation, Statistics not render.
Q.png
Q.png (30.71 KiB) Viewed 2549 times
Please Help

Thanks

Re: No Statistics Icon

PostPosted:Tue Jun 07, 2016 6:09 am
by jllort
Did you restarted OpenKM few minutes before accessing the statics option ? because app needs sometime after restarting service for calculating values, and that could be the reason why is not showing.

Re: No Statistics Icon

PostPosted:Wed Jun 22, 2016 3:44 am
by pokil
Yes, I've run more than three hours
Still can not render ....

Re: No Statistics Icon

PostPosted:Mon Sep 05, 2016 6:03 am
by pavila
I'm pretty sure you can see an exception in Tomcat's log. If unsure about the meaning, please follow these steps:

1.- Stop Tomcat
2.- Empty $TOMCAT_HOME/logs directory
3.- Start Tomcat
4.- Try to reproduce the error

Once reproduces, please attach the log zipped.