Installation Success but I cant start the OpenKM

[asydos]

Hello ,
I am quite new to OpenKM.
I am on a network and I had 1 PC running on win 7 x64 and one Server running Windows Server 2003 RC2 , installed with OpenKM 6.3.1 both of them .
All the installation auto procedure are ok without any error or fault , but cant found the OpenKM no where on any browser typing http://localhost:8080/OpenKM/ and the resault of this is , "This site can’t be reached ,localhost refused to connect."

Any Ideas?

Thanks Asydos

[jllort]

Open a command line and go to $TOMCAT/bin folder
Then execute the command: catalina.bat run

Sure should be there some error, ( open catalina.log files ) and share the file in this post.

[pentjopet]

Hello,

I am having the same problem. OpenKM 6.3.1 on Windows 8 64 bit.

I have tried the following:

1. Double click "Start OpenKM" shortcut on the desktop. The command prompt appears briefly twice but the server don't start.

2. Open a command prompt with Run As Administrator and run %INSTALLATION_DIR%\tomcat\bin\startup.bat. Another command prompt window appears briefly, and the main command prompt windows displays this:

Code: Select all

Using CATALINA_BASE:   "E:\openkm\tomcat"
Using CATALINA_HOME:   "E:\openkm\tomcat"
Using CATALINA_TMPDIR: "E:\openkm\tomcat\temp"
Using JRE_HOME:        "E:\openkm\java"
Using CLASSPATH:       "E:\openkm\tomcat\bin\bootstrap.jar;E:\openkm\tomcat\bin\
tomcat-juli.jar"

3. Open a command prompt with Run As Administrator and run %INSTALLATION_DIR%\tomcat\bin\catalina.bat start. The result is the same as the previous

4. Open a command prompt with Run As Administrator and run %INSTALLATION_DIR%\tomcat\bin\catalina.bat run. The result gives more information:

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Using CATALINA_BASE:   "E:\openkm\tomcat"
Using CATALINA_HOME:   "E:\openkm\tomcat"
Using CATALINA_TMPDIR: "E:\openkm\tomcat\temp"
Using JRE_HOME:        "E:\openkm\java"
Using CLASSPATH:       "E:\openkm\tomcat\bin\bootstrap.jar;E:\openkm\tomcat\bin\
tomcat-juli.jar"
Error occurred during initialization of VM
Could not reserve enough space for object heap
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.

5. Double clicking "openkm-launcher.exe" in the installation folder. Nothing seems to happen.

All the 5 methods above doesn't produce any log files. The folder %INSTALLATION_DIR%\tomcat\logs is empty.

What should I try next?

[ofstab]

The error:

Could not reserve enough space for object heap

is all about how much memory is being allocated to Java in the setenv.bat file in the %TOMCAT%\bin folder.

Have a look at my recent post which (tries to) explain the various Java memory issues here:
https://forum.openkm.com/viewtopic.php? ... 842#p41695

[pentjopet]

Hi ofstab,

I edited setenv.bat using the line from your post:

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set JAVA_OPTS=%JAVA_OPTS% -Xms256m -Xmx1024m -XX:+UseConcMarkSweepGC -Djava.awt.headless=true

It works. Now I can run OpenKM.

Thank you very much!

[ofstab]

Good to hear!

You might well be better off with 64bit Java which also fixes the problem, so give that a go as well. Also if it gets clunky later you will have to tweak setenv.bat again to add the Permsize parameters.

Enjoy!

[jllort]

As osftab indicates the problem is that OpenKM comes with jdk 32 bits ( depending your OS is a problem ). We suggest installing JDK 1.7 ( 64 bits ) and then modify setenv.bat ( to be sure point to your 64 bits JDK ). Also you can try with JDK 1.8 ( I'm not totally sure if latest version goes right on this version, depends on the tomcat bundle included ).