Launch Error

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intranetLAR
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Launch Error

Post by intranetLAR » Wed Aug 30, 2017 12:16 am

Hi Guys,

I have tried a few things to rectify the problem but I seem to be unable to figure it out. Once I download Openkm-6.4.22-windows-installer.exe I am able to run the installer without any issues. Once everything is installed I go to open the openkm-launcher.exe file nothing happens.

I have tried troubleshooting with older versions, re downloading 3 times on my own computer, choosing different save locations, downloading on another PC and using other forums to try and launch the tomcat bin file.

I have run the demo previously on this PC and had no issues?

jllort
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Re: Launch Error

Post by jllort » Thu Aug 31, 2017 11:45 am

Sometimes is quite difficult get application installed in some OS environments ( specially not clean ones ). Althought we have tried to make an installer compatible for almost platforms this is not always possible. I suggest contact with us in our contact website form https://www.openkm.com/en/contact.html and ask to sales & marketing guys what can share with you a full demo in our cloud for several weeks.

If you want to continue with it:
1- I suggest install in a fresh OS
2- If point 1 is not possible go to tomcat/bin folder from terminal and execute "catalina.bat run" what is the terminal output ?

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