• Loading OpenKM failure after replace V6.3.9

  • Problemas con la instalación de OpenKM? No problemo, la solución está más cerca de lo que piensas.
Problemas con la instalación de OpenKM? No problemo, la solución está más cerca de lo que piensas.
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 #50066  by Sentry
 
Load home page failure after replace V6.3.9 OpenKM.war, the website as show attachment image
20200602182827.png
20200602182827.png (12.46 KiB) Viewed 5387 times
Code: Select all
2020-06-02 03:18:32,595 [localhost-startStop-1] INFO  com.openkm.util.JBPMUtils - Creating JBPM default configuration
2020-06-02 03:18:32,690 [localhost-startStop-1] INFO  c.o.servlet.RepositoryStartupServlet - *** Initializing MIME types... ***
2020-06-02 03:18:32,846 [localhost-startStop-1] INFO  c.o.servlet.RepositoryStartupServlet - *** Activating update info ***
2020-06-02 03:18:32,847 [localhost-startStop-1] INFO  c.o.servlet.RepositoryStartupServlet - *** Activating cron ***
2020-06-02 03:18:32,847 [localhost-startStop-1] INFO  c.o.servlet.RepositoryStartupServlet - *** Activating UI Notification ***
2020-06-02 03:18:32,982 [localhost-startStop-1] INFO  c.o.servlet.RepositoryStartupServlet - *** Activating thesaurus repository ***
2020-06-02 03:18:32,992 [localhost-startStop-1] INFO  c.o.servlet.RepositoryStartupServlet - *** Start OpenOffice manager ***
2020-06-02 03:18:33,006 [localhost-startStop-1] INFO  com.openkm.util.DocConverter - *** Build Office Manager ***
2020-06-02 03:18:33,007 [localhost-startStop-1] INFO  com.openkm.util.DocConverter - system.openoffice.path=/usr/lib64/libreoffice
2020-06-02 03:18:33,007 [localhost-startStop-1] INFO  com.openkm.util.DocConverter - system.openoffice.tasks=200
2020-06-02 03:18:33,007 [localhost-startStop-1] INFO  com.openkm.util.DocConverter - system.openoffice.port=2002
2020-06-02 03:18:33,027 [localhost-startStop-1] WARN  c.o.servlet.RepositoryStartupServlet - officeHome must exist and be a directory
java.lang.IllegalArgumentException: officeHome must exist and be a directory
	at org.artofsolving.jodconverter.office.DefaultOfficeManagerConfiguration.checkArgument(DefaultOfficeManagerConfiguration.java:221) ~[jodconverter-core-3.0-beta-4.jar:na]
	at org.artofsolving.jodconverter.office.DefaultOfficeManagerConfiguration.setOfficeHome(DefaultOfficeManagerConfiguration.java:54) ~[jodconverter-core-3.0-beta-4.jar:na]
	at org.artofsolving.jodconverter.office.DefaultOfficeManagerConfiguration.setOfficeHome(DefaultOfficeManagerConfiguration.java:49) ~[jodconverter-core-3.0-beta-4.jar:na]
	at com.openkm.util.DocConverter.getInstance(DocConverter.java:130) ~[classes/:6.3.9]
	at com.openkm.servlet.RepositoryStartupServlet.start(RepositoryStartupServlet.java:270) [classes/:6.3.9]
	at com.openkm.servlet.RepositoryStartupServlet.init(RepositoryStartupServlet.java:116) [classes/:6.3.9]
	at javax.servlet.GenericServlet.init(GenericServlet.java:158) [servlet-api.jar:3.1.FR]
	at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1144) [catalina.jar:8.5.34]
	at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1091) [catalina.jar:8.5.34]
	at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:983) [catalina.jar:8.5.34]
	at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4978) [catalina.jar:8.5.34]
	at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5290) [catalina.jar:8.5.34]
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) [catalina.jar:8.5.34]
	at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:754) [catalina.jar:8.5.34]
	at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:730) [catalina.jar:8.5.34]
	at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734) [catalina.jar:8.5.34]
	at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:985) [catalina.jar:8.5.34]
	at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1857) [catalina.jar:8.5.34]
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [na:1.8.0_211]
	at java.util.concurrent.FutureTask.run(FutureTask.java:266) [na:1.8.0_211]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [na:1.8.0_211]
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [na:1.8.0_211]
	at java.lang.Thread.run(Thread.java:748) [na:1.8.0_211]
2020-06-02 03:18:33,030 [localhost-startStop-1] INFO  c.o.extension.core.ExtensionManager - Initialize and load plugins...
2020-06-02 03:18:33,165 [localhost-startStop-1] INFO  c.o.servlet.RepositoryStartupServlet - *** Execute start script ***
2020-06-02 03:18:33,167 [localhost-startStop-1] WARN  com.openkm.util.ExecutionUtils - Unable to read script: /home/sentry/tomcat-8.5.34/start.bsh
2020-06-02 03:18:33,167 [localhost-startStop-1] WARN  com.openkm.util.ExecutionUtils - Unable to read jar: /home/sentry/tomcat-8.5.34/start.jar
2020-06-02 03:18:33,167 [localhost-startStop-1] INFO  c.o.servlet.RepositoryStartupServlet - *** Execute start SQL ***
2020-06-02 03:18:33,167 [localhost-startStop-1] WARN  c.o.servlet.RepositoryStartupServlet - Unable to read sql: /home/sentry/tomcat-8.5.34/start.sql
2020-06-02 03:18:33,171 [localhost-startStop-1] WARN  o.a.c.o.s.i.a.CmisAtomPubServlet - CMIS version is not defined! Setting it to CMIS 1.0.
2020-06-02 03:19:47,149 [http-nio-0.0.0.0-8080-exec-10] INFO  c.o.module.common.CommonAuthModule - PrincipalAdapter: com.openkm.principal.DatabasePrincipalAdapter
2020-06-02 03:19:47,707 [http-nio-0.0.0.0-8080-exec-5] WARN  org.dozer.config.GlobalSettings - Dozer configuration file not found: dozer.properties.  Using defaults for all Dozer global properties.
2020-06-02 03:19:48,610 [http-nio-0.0.0.0-8080-exec-5] INFO  c.o.vernum.VersionNumerationFactory - VersionNumerationAdapter: com.openkm.vernum.MajorMinorVersionNumerationAdapter
2020-06-02 03:23:33,366 [Update Info] INFO  com.openkm.core.UpdateInfo - *** UpdateInfo activated ***
2020-06-02 03:23:35,217 [Update Info] INFO  com.openkm.util.Update - checkVersion: 
 #50071  by jllort
 
Usually is as it explains Sentry. After each upgrade, you should suggest the users clean the cache for the URL. The steps are:
1- set the URL in the browser and try to load ( the page will stucked )
2- prestt SHIFT + refresh browser icon -> this combination force clean the cache of the last URL you loaded in the browser.

The reason behind:
Because sometimes we apply changes in the UI, the object serialization changes between versions and because cache has older resources the application expect another serialization and get stuck.

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OpenKM is part of the management software. A management software is a program that facilitates the accomplishment of administrative tasks. OpenKM is a document management system that allows you to manage business content and workflow in a more efficient way. Document managers guarantee data protection by establishing information security for business content.