Search found 10707 matches

by jllort
Sun Jun 16, 2019 8:44 am
Forum: Usage
Topic: How to determine version
Replies: 7
Views: 822

Re: How to determine version

You are doing something wrong, because when you remove work/Catalina/localhost -> you are removing the tomcat cache and these files should be created in the next start up. If are not created it is by another reason, usually because you are not using jdk 1.8 and you are using 1.7 ( it is a common iss...
by jllort
Sun Jun 16, 2019 8:40 am
Forum: Usage
Topic: Mail import error
Replies: 22
Views: 2541

Re: Mail import error

This is not the first time I see this kind of error, but for us, it is necessary to reproduce the issue in our development server to discover the reason why happens. Are you able to share an email ( msg or eml ) to reproduce it?
by jllort
Sat Jun 15, 2019 7:00 pm
Forum: Installation
Topic: OpenOffice addon not work in OpenKM 6.2
Replies: 6
Views: 1299

Re: OpenOffice addon not work in OpenKM 6.2

Sure it is in some backup, CSV or SVN ( currently we are using git ). I can take a look on it. I can give some clues: 1- application was done with netbeans ( there's a plugin, or at least exist in the past for it ) 2- if you install the old addon, you will get the classes -> can use JD to decompìle ...
by jllort
Sat Jun 15, 2019 6:51 pm
Forum: Usage
Topic: ldap and permissions oddities
Replies: 15
Views: 387

Re: ldap and permissions oddities

This is the reason why is not downloading, it is evaluating extra security. If you are not interested in extra security, I suggest set to 0, refresh the user interface after the change and check again.
by jllort
Sat Jun 15, 2019 6:47 pm
Forum: Usage
Topic: Email .msg file import corruption
Replies: 10
Views: 383

Re: Email .msg file import corruption

Sorry, but at the end of the day I talk with a lot of persons and here I think we have had some miss understanding. I had not received the file, usually when somebody contact with something about the forum I ask him to share the URL of the forum post to do not lose the focus ( seems I forget to expl...
by jllort
Sat Jun 15, 2019 6:40 pm
Forum: Configuration
Topic: LDAP Role Security
Replies: 2
Views: 144

Re: LDAP Role Security

1- Ensure your user really has the role ( check from administration).
2- Share login OpenKM.xml here ( comment the sections like password or private )
by jllort
Thu Jun 13, 2019 6:15 pm
Forum: Configuración
Topic: search metdata group can not found files
Replies: 6
Views: 374

Re: search metdata group can not found files

The problem is you are using the name in chinese characters "okg:文件資訊.類型" -> several mistakes here: 1- the group should starting with okg, but the field into the group should starting with okp ( P not G ) 2- okp:field_name is a key ( l like database unique id, should not use special characters here ...
by jllort
Thu Jun 13, 2019 6:04 pm
Forum: Configuration
Topic: Categories handling & error on public instance
Replies: 1
Views: 96

Re: Categories handling & error on public instance

In the catalina.log file ( into logs folders ) should be shown the complete stack trace error. I would like starting with it. Please share the log error section here.
by jllort
Thu Jun 13, 2019 6:03 pm
Forum: Installation
Topic: Upgrade to 6.3.8 from 6.2.1?
Replies: 1
Views: 149

Re: Upgrade to 6.3.8 from 6.2.1?

The first step, have a backup. Version 6.2.1 is an old version, from the latest documentation section, is explained how to migrate from 6.2.6 until 6.3.8 https://docs.openkm.com/kcenter/view/okm-6.3-com/migration-guide.html You should start from https://www.openkm.com/wiki/index.php/Migration_Guide ...
by jllort
Thu Jun 13, 2019 6:00 pm
Forum: Instalación
Topic: Migrar de Community 6.3.6 a 6.3.7
Replies: 9
Views: 605

Re: Migrar de Community 6.3.6 a 6.3.7

Mira el fichero catalina.log porque probablemente tienes un problema relacionado con la conversión del fichero a PDF. Necesitamos ver la traza del error.
by jllort
Thu Jun 13, 2019 5:59 pm
Forum: Usage
Topic: Conversion error in preview
Replies: 15
Views: 339

Re: Conversion error in preview

In the latest OpenKM versions we are not using pdf2swf consider as a deprecated feature. I suggest upgrading. In latest version might be issues with ImageMagick or Ghostscript library, but will raise other kind of messages ( not usual but sometime might happens )
by jllort
Thu Jun 13, 2019 5:57 pm
Forum: Usage
Topic: ldap and permissions oddities
Replies: 15
Views: 387

Re: ldap and permissions oddities

I suggest downloading OpenKM personal development environment what comes as Virtual Machine ( in our download section you have a link and a video ). And try to debug the OpenKM source code ( If you have not enabled extended mask has no sense the error you are explaining and also has no sense you can...
by jllort
Thu Jun 13, 2019 5:53 pm
Forum: Configuration
Topic: My openkm is too slow
Replies: 2
Views: 102

Re: My openkm is too slow

Try deleting all the records from tables:
OKM_DASHBOARD
OKM_DASHBOARD_ACTIVITY
by jllort
Thu Jun 13, 2019 5:50 pm
Forum: Usage
Topic: Mail import error
Replies: 22
Views: 2541

Re: Mail import error

Can you share with us a mail sample to reproduce the issue from our side?
by jllort
Wed Jun 12, 2019 5:04 pm
Forum: Configuration
Topic: Workflow: cannot find JBoss Developer Studio 5
Replies: 15
Views: 2903

Re: Workflow: cannot find JBoss Developer Studio 5

If you install OpenKM personal development environment you will get all in one ready to be used ( OpenKM + Eclipse + JBPM etc... ). Go to download section https://www.openkm.com/en/download.html there we have a video about how installing the Virtual Machine