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Re: Error in application/msword to PDF conversion

 by Erno ¦  Sun Jan 30, 2011 12:12 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

I cant really understand why even the devs are mentally handycapped here, I clearly stated the problem was fixed, and even shared the solution.

Re: Error in application/msword to PDF conversion

 by Erno ¦  Wed Dec 22, 2010 10:26 am ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

After checking out the source code from SVN, I realized your recommendation with remote jboss debugging has no sense as the issue has nothing to do with OpenKM but JODConverter. After some debugging, I figured it out that the real error is the already pasted "Caused by: com.sun.star.lang.Illega...

Re: Error in application/msword to PDF conversion

 by Erno ¦  Tue Dec 21, 2010 12:06 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

The application runs as root. It definetly has write permission to /tmp.
Just tell me how could I be sure if a temp file existed for a few milliseconds? Of course I cannot.
We need more debug messages here, at the point when OpenKM tries to copy/create the .doc file.

Re: Error in application/msword to PDF conversion

 by Erno ¦  Sun Dec 19, 2010 7:30 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

Please add more debug messages into the SVN version.

Re: Error in application/msword to PDF conversion

 by Erno ¦  Sun Dec 19, 2010 7:20 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

2010-12-17 21:34:53,355 INFO [com.openkm.util.DocConverter] *** Build Office Manager *** 2010-12-17 21:34:53,474 ERROR [STDERR] Dec 17, 2010 9:34:53 PM org.artofsolving.jodconverter.office.ProcessPoolOfficeManager <init> INFO: ProcessManager implementation is UnixProcessManager 2010-12-17 21:34:53,...

Re: Error in application/msword to PDF conversion

 by Erno ¦  Fri Dec 17, 2010 8:40 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

Cache is purged, write permissions are fine, logs are all the same as earlier. Please include more debug messages.

Re: Error in application/msword to PDF conversion

 by Erno ¦  Fri Dec 17, 2010 12:35 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

We would need more debug messages.

Re: Error in application/msword to PDF conversion

 by Erno ¦  Thu Dec 16, 2010 8:09 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

thanks nightskull, its fixed the problem, now i have the original issue again (could not load document: okm1168057070023039807.doc)...

Re: Error in application/msword to PDF conversion

 by Erno ¦  Thu Dec 16, 2010 1:26 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

I just upgraded 5.0RC1 to 5.0 final, it still has the same issue (pdf, jpg preview works fine, doc/xls doesnot), however it even worse, it just displays "Preview unavailable" and there are no exceptions in the log.

Re: Error in application/msword to PDF conversion

 by Erno ¦  Wed Dec 15, 2010 9:02 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

Jboss/OpenKM runs as root. It of course has all the permissions.

Re: Error in application/msword to PDF conversion

 by Erno ¦  Tue Dec 14, 2010 8:56 am ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

NO NO NO NO, Now I think I understand what's happening. :D From version 5.X OpenKM automatically runs Open Office you must not starting as service, OpenKM runs for you. :D If service is yet started then OpenKM can not initiate own, :) and that's I think it's the problem. You can preview pdf because...

Re: Error in application/msword to PDF conversion

 by Erno ¦  Thu Dec 09, 2010 11:50 am ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

Here it is, I hope it helps: 2010-12-09 12:45:14,651 DEBUG [com.openkm.util.UserActivity] {date=Thu Dec 09 12:45:14 CET 2010, user=okmAdmin, action=GET_DOCUMENT_PROPERTIES, item=/okm:root/anathema-2010.doc, params=[]} 2010-12-09 12:45:14,677 DEBUG [com.openkm.util.UserActivity] {date=Thu Dec 09 12:4...

Re: Error in application/msword to PDF conversion

 by Erno ¦  Thu Dec 02, 2010 11:38 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

I dont know if this helps anything, I just tested JODConverter with the same doc file: # /etc/init.d/openkm stop ... # /usr/bin/soffice -headless -accept="socket,host=127.0.0.1,port=8100;urp;" -nofirststartwizard # java -jar lib/jodconverter-cli-2.2.2.jar foobar.doc document.pdf Dec 3, 201...

Re: Error in application/msword to PDF conversion

 by Erno ¦  Thu Dec 02, 2010 11:27 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

I have never used openoffice-headless as CLI application. Can you tell me what commands i should run to test it?

Re: Error in application/msword to PDF conversion

 by Erno ¦  Thu Dec 02, 2010 2:26 pm ¦  Forum: Configuration ¦  Topic: Error in application/msword to PDF conversion ¦  Replies: 45 ¦  Views: 31893

No, neither me nor Debian has started openoffice service, but it was started by OpenKM. # /etc/init.d/openkm stop (few minutes later) # ps aux|grep java root 32027 0.0 0.0 5164 780 pts/1 R+ 15:24 0:00 grep java # ps aux|grep soff root 32030 0.0 0.0 5164 784 pts/1 S+ 15:24 0:00 grep soff # /etc/init....

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